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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

absolutely perfect

understandable and simple explanation quick administration friendly helpful staff Reviewed on: 17th April 2021

Quick and easy

Bankers always ready to help and answer an questions I have. Printed my new card within minutes. Staff always have a pleasant attitude. Reviewed on: 17th April 2021

Beautiful

Never had a problem with metro bank and they are lovely and very friendly on the phone. Reviewed on: 17th April 2021

Great Bank with Great services

Metro bank given me the time after 6 O’clock and the services I need Reviewed on: 17th April 2021

Very easy

Easy to use and good online banking Reviewed on: 17th April 2021

Old Metro Bank customer

I'v been banking with Metro Bank since the start with no regret. Reviewed on: 17th April 2021

A good bank account without fees for use abroad

I have been with Metro Bank for years now and I have always had a good experience with them from customer service to the in-store experience. As someone who frequently travels in Europe, the lack of fees has made this account so useful. When I lost my bank card I was able to walk into my local branch and get a replacement within 15mins. Overall - a brilliant high street bank! Reviewed on: 17th April 2021

Public friendly Bank

Metro Bank is easy and straightforward to deal with. Reviewed on: 17th April 2021

A banking experience to be admired

This bank is unlike others, the staff are always friendly and helpful - there is no pressure and I can say the experience is extremely efficient and a pleasure to use. Reviewed on: 17th April 2021

24/7 access

Fantastic customer service and easy access to your money. Reviewed on: 17th April 2021

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