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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Great Bank with Great services

Metro bank given me the time after 6 O’clock and the services I need Reviewed on: 17th April 2021

Very easy

Easy to use and good online banking Reviewed on: 17th April 2021

Old Metro Bank customer

I'v been banking with Metro Bank since the start with no regret. Reviewed on: 17th April 2021

A good bank account without fees for use abroad

I have been with Metro Bank for years now and I have always had a good experience with them from customer service to the in-store experience. As someone who frequently travels in Europe, the lack of fees has made this account so useful. When I lost my bank card I was able to walk into my local branch and get a replacement within 15mins. Overall - a brilliant high street bank! Reviewed on: 17th April 2021

Public friendly Bank

Metro Bank is easy and straightforward to deal with. Reviewed on: 17th April 2021

A banking experience to be admired

This bank is unlike others, the staff are always friendly and helpful - there is no pressure and I can say the experience is extremely efficient and a pleasure to use. Reviewed on: 17th April 2021

24/7 access

Fantastic customer service and easy access to your money. Reviewed on: 17th April 2021

excellent service and exceptional quality

Just outstanding services and quality; I would rapidly recommmend an international expantion of the group Reviewed on: 17th April 2021

Great service

Been with metro bank for several years and find the customer service top notch! Reviewed on: 17th April 2021

Best Bank for many reasons.

Metro Bank is streets ahead of other banks- late opening on Saturdays, first bank to return to normal hours after the first lockdown, & best of all, instant card replacement in branch if yours gets lost, stolen or hacked- the only bank to offer such a service. And the branches are all clean & modern. Reviewed on: 16th April 2021

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