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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Amazing bank amazing people

From the opening hours to the ease of replacing your lost or stolen card it’s a brilliant bank. Far superior to any of its high street competitors. Reviewed on: 17th April 2021

Brilliant

I recently visited Metro Bank in Hayes/Southall to open an account. The staff were friendly and efficient upon arrival. The young man that opened my account was friendly, informative, respectful, humourous and totally professional for the entirity. I even left the Bank with my new Debit Card,all set upand ready to use. You dont get that in any other bank! You wait for your cards to arrive by post and your "pin' number to arrive seperately a few days later! I highly recommend Metro Bank ! Reviewed on: 17th April 2021

Convenient, helpful - weekend banking - best bank ever!

Love this bank and its convenient opening hours, especially at the weekend. Love that it's dog friendly. Very happy customer. Reviewed on: 17th April 2021

Great

Great bank to have and customer services is great and easy. Reviewed on: 17th April 2021

Current Account

It was very easy to open current account and the staff members are very helpful Reviewed on: 17th April 2021

Only Bank OPENING stores

I originally joined when working in London nine years ago. I rejoined over a year ago when they opened in Manchester, their Staff are warm and friendly and you get to meet the Bank Manager when opening an account. Plus they have a British call centre! Couldn’t recommend Metro Bank enough to Family & Friends. Brilliant concept and a decent Bank. Reviewed on: 17th April 2021

Amazing, friendly, forward thinking

The most amazing bank I have experienced with a genuine focus on customer service Reviewed on: 17th April 2021

absolutely perfect

understandable and simple explanation quick administration friendly helpful staff Reviewed on: 17th April 2021

Quick and easy

Bankers always ready to help and answer an questions I have. Printed my new card within minutes. Staff always have a pleasant attitude. Reviewed on: 17th April 2021

Beautiful

Never had a problem with metro bank and they are lovely and very friendly on the phone. Reviewed on: 17th April 2021

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