Write a review

Metro Bank: Current account reviews

Name: Current account
Rating: 4.88 (10570 reviews)

View other Metro Bank products

4.86

Based on 10,570 reviews, last reviewed 27th May 2025

50% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I have been with Metro bank for over six years now,... I have been with Metro bank for over six years now, and it's been a breeze really. The app is easy to navigate and self explanatory. Every time I need... Read more Reviewed on: 27th May 2025

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025

Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Metro Bank Current account reviews (10570)

Excellent service

What a refreshing change from the attitude of the sclerotic big banks. Superb service, easy to contact - efficient, friendly and helpful when you need them. Reviewed on: 15th April 2021

Great bank 5***** Service

Been with the bank from the beginning they have been 1st class all along I can't praise them enough. Reviewed on: 14th April 2021

Easy banking and great people

I have been banking with Metro Bank for the past 4+ years and I have not had any problems at all! The service is great and I use my account within the UK and Europe with no issues! Very happy with the service Reviewed on: 14th April 2021

A bank that is there for you

The bank is people friendly, has a cash system that is child friendly so they are encouraged to save, and they always have water and biscuits available for dogs. My kind of bank. Reviewed on: 14th April 2021

Banking that's a lot better than Brexit.

My home is in the UK. My work tales me to many different EU countries. Metro Bank meets my banking needs in all of them. Reviewed on: 14th April 2021

A trusted & resilient bank with friendly customer support

A customer friendly & supportive bank, secure, transparent and trust-able organisation. Reviewed on: 14th April 2021

Metro Bank, great quality services, user friendly banking app and welcoming and professional staff

very good services, online banking and phone app very user friendly and staff available over the phone and in branches very welcoming, solve issues in no time, also very practical that branches are open late in the evening. Reviewed on: 14th April 2021

absolutly first class

A1 customer service, so very different to any other so called high street banks. simply the best experiance and customer service ever Reviewed on: 14th April 2021

Outstanding service

Compared to other banks, Metro is the only one that when you walk into, there is a staff says hello and enquires what they can do for you, even in every branches. How I wish others learn from Metro what is a "service to client". Excellent bank and I highly recommend it. Reviewed on: 14th April 2021

WOW.

IT is the biggest, Brightest, Cleanest looking most modern Bank that i have ever been in, Customer Service is 2nd to none, Staff are smartly dressed, always smile & eager to help. They are only the 2nd people to allow pet`s into the bank with water bowls awaiting.All round an excelent Experience. Well done to Metrobank. Reviewed on: 14th April 2021

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current account
from Citibank 3.61 from 9 reviews
Current Account
from thinkmoney 2.68 from 70 reviews
Classic Account
from Lloyds Bank 4.01 from 757 reviews

Want to see more from Metro Bank?

Travel Money
from Metro Bank 4.95 from 38 reviews
Instant Access Savings
from Metro Bank 4.92 from 481 reviews
Young Saver
from Metro Bank 4.89 from 392 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub