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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Bets app around. clear and concise

App has the best features and is user friendly. Phone team are prompt and don't give you the run around like all others do. First person can help you rather than having to go through 3 plus people with others. Reviewed on: 15th April 2021

Personal, MetroBank

Fast efficient service, friendly. The internet banking website is easily navigated. Reviewed on: 15th April 2021

Excellent service

What a refreshing change from the attitude of the sclerotic big banks. Superb service, easy to contact - efficient, friendly and helpful when you need them. Reviewed on: 15th April 2021

Great bank 5***** Service

Been with the bank from the beginning they have been 1st class all along I can't praise them enough. Reviewed on: 14th April 2021

Easy banking and great people

I have been banking with Metro Bank for the past 4+ years and I have not had any problems at all! The service is great and I use my account within the UK and Europe with no issues! Very happy with the service Reviewed on: 14th April 2021

A bank that is there for you

The bank is people friendly, has a cash system that is child friendly so they are encouraged to save, and they always have water and biscuits available for dogs. My kind of bank. Reviewed on: 14th April 2021

Banking that's a lot better than Brexit.

My home is in the UK. My work tales me to many different EU countries. Metro Bank meets my banking needs in all of them. Reviewed on: 14th April 2021

A trusted & resilient bank with friendly customer support

A customer friendly & supportive bank, secure, transparent and trust-able organisation. Reviewed on: 14th April 2021

Metro Bank, great quality services, user friendly banking app and welcoming and professional staff

very good services, online banking and phone app very user friendly and staff available over the phone and in branches very welcoming, solve issues in no time, also very practical that branches are open late in the evening. Reviewed on: 14th April 2021

absolutly first class

A1 customer service, so very different to any other so called high street banks. simply the best experiance and customer service ever Reviewed on: 14th April 2021

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