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Metro Bank: Current account reviews

Name: Current account
Rating: 4.88 (10570 reviews)

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4.86

Based on 10,570 reviews, last reviewed 27th May 2025

50% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I have been with Metro bank for over six years now,... I have been with Metro bank for over six years now, and it's been a breeze really. The app is easy to navigate and self explanatory. Every time I need... Read more Reviewed on: 27th May 2025

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10570)

I have always had a positive outcome when dealing with the bank

Well my money had been defrauded and Metro were very swift in dealing with my complaint and made sure I wasn't without money Reviewed on: 14th April 2021

Very goid

Sometimes good but tricky to use the app too many security problems Reviewed on: 14th April 2021

Metro Bank, the bank that Understands peoples' needs

It was memorable, the Cashier addressing me by name, the Card was ready very quickly, and I thanked the busy young girl at the door and left with nice feelings. Well done you!! Reviewed on: 14th April 2021

Great Service, easy to use

Great people work in the branches to make joining painless. Any issues can easily be fixed over the phone, and if not, the staff always fix issues in the branches Reviewed on: 14th April 2021

good service

always helpful and friendly.Brilliant opening hours Reviewed on: 14th April 2021

Very good :)*

They are always there for me! Any time I was need to sort any kind of issue or Question, they are very kind, young, funny and useful. On top of it, the bank can gives us the card sometimes in less than 5m waiting. What is amazing! Reviewed on: 14th April 2021

Simply The Best *******

Great experience .. always .. in every weather! Reviewed on: 14th April 2021

Always excellent service

I've never had any problems with my Metro bank account. Their longer opening hours, friendly and efficient customer service, and secure online/mobile banking means that Metro is a bank that stands out against its other high-street competitors. Reviewed on: 14th April 2021

Easy banking!

I love how they are open always and longer hours and I love the fact they can print your card in store for you straightaway! Reviewed on: 14th April 2021

What I want from a bank!

Personal, Friendly, Open when I need it, Efficient and Helpful Reviewed on: 14th April 2021

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