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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Great Service, easy to use

Great people work in the branches to make joining painless. Any issues can easily be fixed over the phone, and if not, the staff always fix issues in the branches Reviewed on: 14th April 2021

good service

always helpful and friendly.Brilliant opening hours Reviewed on: 14th April 2021

Very good :)*

They are always there for me! Any time I was need to sort any kind of issue or Question, they are very kind, young, funny and useful. On top of it, the bank can gives us the card sometimes in less than 5m waiting. What is amazing! Reviewed on: 14th April 2021

Simply The Best *******

Great experience .. always .. in every weather! Reviewed on: 14th April 2021

Always excellent service

I've never had any problems with my Metro bank account. Their longer opening hours, friendly and efficient customer service, and secure online/mobile banking means that Metro is a bank that stands out against its other high-street competitors. Reviewed on: 14th April 2021

Easy banking!

I love how they are open always and longer hours and I love the fact they can print your card in store for you straightaway! Reviewed on: 14th April 2021

What I want from a bank!

Personal, Friendly, Open when I need it, Efficient and Helpful Reviewed on: 14th April 2021

Most helpful bank

Metro Bank are always easy to reach at the end of the phone if there's a problem, they're the only bank that does not charge extortionate fees when spending abroad, and I would highly recommend them to anyone. Reviewed on: 14th April 2021

excellent service

The staff are always kind considerate and helpful, questions answered and any queries solved immediately. The change to this bank went faultlessly Reviewed on: 14th April 2021

Excellent just wish we had a branch closer.

We opened metro accounts for myself, 2 children and my partner. We love it especially for the kids. Due to Covid and travel etc it makes it hard for us to travel for the magic money. But everyone in store we have met have always been helpful. Reviewed on: 14th April 2021

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