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Metro Bank: Current account reviews

View other Metro Bank products
4.81
Based on 10,581 reviews, last reviewed 20th Aug 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026
gancho b's avatar
gancho b

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Essential

5
Excellent Customer Service and convenient opening times even during COVID -19 Pandemic Reviewed on: 24th March 2021
Mr M Wachtel's avatar
Mr M Wachtel

Brilliant bank

5
Metro bank are great! I had just got a job at 15 years old and i desperately needed to open a bank account i opened a bank account with them and also got my card on the same day! Reviewed on: 24th March 2021
Maryam 's avatar
Maryam

Happy Banking

5
Perfect, friendly staff, easy banking Reviewed on: 24th March 2021
Susan Finnegan's avatar
Susan Finnegan

Metro Bank is great

4
I really like Metro Bank because it tells me how much money I have collected. For example, I have £515.90 and I want to take away £100 to give to charity! And I really like the coin counting machine. Edwin (age 5) Reviewed on: 24th March 2021
Edwin S's avatar
Edwin S

metro bank is accessible and superb

5
Im a young lad who banks with metrobank and has been banking for almost a yr now and i think the establishment is fantastic . They focus more on customers and proveding them the help they need very quickly and fast . i think its just like mc donalds fast service . where as other banks dont pick up the calls and delay in helping you in service. i mean ill give u a example some times id lose my card or break it by accident and other banks would tell you to come into the bank then after 1 week you recieve your card but with this fantastic im banking with you can just ring the bank up to tell them you lost your card or you can go there yourself and they would get you a new bank card within 20min. i think theyre the best bank proveding services. Reviewed on: 24th March 2021
Muhammed safiyan's avatar
Muhammed safiyan

User experience

5
I love that Metro banks as a super intuitive app, you can access a real human every day of the year, and they make the mundane difficult processes easy. I never thought i would be able to find a bank who could do this, especially after a terrible experience in my previous bank. thanks metrobank! Reviewed on: 24th March 2021
anoli's avatar
anoli

By Far The Best

5
Best branches and wonderful opening times hassle free to set up an account the way banking should be. Reviewed on: 24th March 2021
nick_kershawdj@hotmail.com's avatar
[email protected]

Current Account

5
Customer service is amazing Reviewed on: 24th March 2021
Seema.k's avatar
Seema.k

Fast and easy services.

5
Good and straightforward banking, many branches with friendly staff. Clean and refreshing environment within branches. Reviewed on: 24th March 2021
Josie's avatar
Josie

Thanks

5
Great Customer Service , always helpful, thanks metro bank Reviewed on: 24th March 2021
Aleksandra 's avatar
Aleksandra

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