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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

User experience

I love that Metro banks as a super intuitive app, you can access a real human every day of the year, and they make the mundane difficult processes easy. I never thought i would be able to find a bank who could do this, especially after a terrible experience in my previous bank. thanks metrobank! Reviewed on: 24th March 2021

By Far The Best

Best branches and wonderful opening times hassle free to set up an account the way banking should be. Reviewed on: 24th March 2021

Current Account

Customer service is amazing Reviewed on: 24th March 2021

Fast and easy services.

Good and straightforward banking, many branches with friendly staff. Clean and refreshing environment within branches. Reviewed on: 24th March 2021

Thanks

Great Customer Service , always helpful, thanks metro bank Reviewed on: 24th March 2021

I have never had a bad experience with this bank

Everything has always ran smoothly, staff, whether in store or over the phone are always very pleasant, polite, friendly, efficient and professional. I have never had one problem with the way the bank operates and have had no problems with my accounts or banking. Altogether a very good bank experience. Reviewed on: 24th March 2021

Decent bank to use

Very good available all the time when ever you need to call 247 Reviewed on: 24th March 2021

Easy to use and very manageable.

I find Metro Bank to be very useful in that I can call them any day of the week and get help, their mobile banking app is very easily navigated and they are very helpful both in branch, on the phone and online. I would definitely recommend them to a friend or family member. Reviewed on: 24th March 2021

great service provider.

The bank is open at better times -before work, and weekends and always have friendly staff. Every time I have used the bank , it was efficient , fast and met all needs from paying in money, to cashing up coins and adding to my mortgage. Reviewed on: 24th March 2021

The best Bank I have dealt with in over forty years!

You are ALWAYS greeted individually and directed to the best place for your intended business. Products are clearly and honestly described. Branches are clean, modern and superbly furnished. Any other (High Street) Bank would be a let down after Metro! Reviewed on: 24th March 2021

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