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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Well Recommended Bank

My experience at the Bank has been great and would recommend to anyone looking to join a reliable Bank. Reviewed on: 4th April 2023

Mr m adam

The best banking system in uk is metro Bank Reviewed on: 4th April 2023

Always there when you need them

Friendly service in every branch, open before and after work hours, never downtime and my money always accessible! Reviewed on: 4th April 2023

Best and only bank

I strongly believe that metro bank has one of the best customer service out of them all and how fast and easy they deal with things when you need it dealt with is amazing. They never keep you waiting for too long! Reviewed on: 4th April 2023

Good Service

I am satisfied with metro bank service and communication. Reviewed on: 4th April 2023

Best customer service

Metro bank best for their customer service and also for their products. This is the only bank which is open even Sunday that is very helpful to me. Reviewed on: 4th April 2023

Top notch bank!

I have been with Metro Bank for years and have never had any qualms. They’re always extremely helpful and efficient and all in all they’re an amazing bank to have an account with. They’re 1000% deserving of winning an award and I’m sure many others will agree with me. Thank you Metro Bank, for being a bank I can trust and rely on! Reviewed on: 4th April 2023

Great bank

Great bank, Great service. Friendly staff, very helpful, keeping my tiny funds safe and secure Reviewed on: 4th April 2023

Brilliant Service

So far brilliant and easy for me access to my account. Staff are help went I needed, they stay on phone to observe progress. Some of staff on telephone service, needed to be aware UKRelay service for deaf people communication therefore attention of awareness need prompt. Reviewed on: 4th April 2023

Great

Always ready to help- whenever I have gone in they have sorted the issue the same day. Reviewed on: 4th April 2023

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