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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Mrs

I'm happy for help everyday . Thank you Reviewed on: 4th April 2023

Very good service at the counter and on line and by telephone. Friendly staff

On opening of account at Croydon branch, the waiting time was very little. Staff takes through on how to use your card as an elderly customer. Counting my pennies from my piggy bank is done quickly by the machine provided and staff helped me to do it. Thank you Reviewed on: 4th April 2023

Best bank going

Always been so helpful and always there Reviewed on: 4th April 2023

Current account

I opened my current account within minutes and received my debit card within a few days. I know my savings are safe in the bank and if there issues I know there is good staff at metro bank that will help me. Reviewed on: 4th April 2023

Bank from home

Metro bank is like your own friend always on hand when you need help sorting out an issue Reviewed on: 4th April 2023

Best Bank in the UK

So glad I chose to open an account with Metro Bank, by far one of the quick and easiest bank account that I’ve opened, with friendly staff in branch and easy to use banking app what more could we ask for Reviewed on: 4th April 2023

Really Supportive

Metric bank has helped me so much ever since using it. Professionals are always eager to help and their online service is really helpful as compared to other banks Reviewed on: 4th April 2023

Wag1

Fire bank smashing the game making the ps and customers rolling big time with pablo Escobar and el chapo Reviewed on: 4th April 2023

Best Bank

After my bad experience with santander, Metro has good service with excellent staff that can solve your issues Reviewed on: 4th April 2023

Good customer service

Weekend open,clean and tidy.we can get our bank card instantly Reviewed on: 4th April 2023

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