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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Just amazing!

Every experience I’ve had there has been so quick, easy, and pleasant! They helped me put open a current account as an international student when no other bank would or other banks had a convoluted system. Metro bank kept it simple! Reviewed on: 4th April 2023

The Best Bank Ever.

Staff are professional, polite and full of respect without segregation. My needs were promptly attended to and issues resolved. New card was issued in a few minutes when l needed it. Long opening hours very convenient for my work schedule. Try it and you’ll wish you had known it earlier. Reviewed on: 4th April 2023

Apply bank Account

It’s simple and easy to open my account within 5 minutes by the Metro Bank Apps Really appreciate! Plus Customer service and bank open 7 day a week also can collect debit card straight away from the bank really impressive. Highly recommended. Thanks Reviewed on: 4th April 2023

Metro Bank account

Very easy use, very simple menu. I'm very like and enjoy Metro Bank account online. Amazing Bank. Reviewed on: 4th April 2023

Convenient Banking

Excellent bank for convenience. Open on Sundays which is game changer in banking. Reviewed on: 4th April 2023

Excellent

I like their service that they given Reviewed on: 4th April 2023

Great bank

I joined this bank from a recommendation of my son, staff are friendly and helpful, the bank app is easy to use Reviewed on: 4th April 2023

Mrs

I'm happy for help everyday . Thank you Reviewed on: 4th April 2023

Very good service at the counter and on line and by telephone. Friendly staff

On opening of account at Croydon branch, the waiting time was very little. Staff takes through on how to use your card as an elderly customer. Counting my pennies from my piggy bank is done quickly by the machine provided and staff helped me to do it. Thank you Reviewed on: 4th April 2023

Best bank going

Always been so helpful and always there Reviewed on: 4th April 2023

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