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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

All rounder

always easy access to everything and staff instead of talking to machines Reviewed on: 4th April 2023

Very friendly support team

My experience is great greatcisyomer service avaliable evry day and help me as a customer Reviewed on: 4th April 2023

Customer feels valued

The bank that is there to work with the customer not the customer who is there to work round the bank.. 7 days a week and always feel they are there for me if needed Reviewed on: 4th April 2023

Super coll

I love it. It's the best bank in the UK Reviewed on: 4th April 2023

Smart and nice staff

I live southend and metro bank is very good service provider and best thing is open even Sunday. Reviewed on: 4th April 2023

FANTASTIC FOR OLDER RELATIVES

My mother Banks with METRO and the staff tell me that she is kind and their favourite customer. At 85 the staff at Epsom look after her. Reviewed on: 4th April 2023

Fast , easy and very convenient

They have always assigned me with whatever is needed and think the customer Reviewed on: 4th April 2023

Outstanding service

Best bank I’ve ever used never had a problem Reviewed on: 4th April 2023

Spendid

Very good bank professional people, genuine and polite Reviewed on: 4th April 2023

Just amazing!

Every experience I’ve had there has been so quick, easy, and pleasant! They helped me put open a current account as an international student when no other bank would or other banks had a convoluted system. Metro bank kept it simple! Reviewed on: 4th April 2023

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