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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Simple and accessible

Open much longer hours than my previous bank and not having the traditional stuffiness of high street banks, Metro is unusual and a breath of fresh air. I got a new card printed on the spot…overall the bank provides helpful customer service. Reviewed on: 4th April 2023

Very good

The bank is near me and it is open when we need it. Reviewed on: 4th April 2023

Easy banking

Excellent service, simple app and fantastic rates Reviewed on: 4th April 2023

Excellent Service

Excellent opening hours and customer service team. No issues using this bank. I would highly recommend it to friends and family. Great service. Reviewed on: 4th April 2023

Best customer service

5 stars ⭐️ in customer service, I have alway had a positive response from the team if it’s on the phone or in person. Reviewed on: 4th April 2023

Good bank

Nice bank with easy access, I enjoy banking there Reviewed on: 4th April 2023

I am happy with metro bank services

My experience with metro bank is so so sooooo good and I am glad that I am part of this Bank. I will highly recommend to everyone for this bank. Staff and management every thing is fabulous thanks Reviewed on: 4th April 2023

All rounder

always easy access to everything and staff instead of talking to machines Reviewed on: 4th April 2023

Very friendly support team

My experience is great greatcisyomer service avaliable evry day and help me as a customer Reviewed on: 4th April 2023

Customer feels valued

The bank that is there to work with the customer not the customer who is there to work round the bank.. 7 days a week and always feel they are there for me if needed Reviewed on: 4th April 2023

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