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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Excellent Service

Excellent opening hours and customer service team. No issues using this bank. I would highly recommend it to friends and family. Great service. Reviewed on: 4th April 2023

Best customer service

5 stars ⭐️ in customer service, I have alway had a positive response from the team if it’s on the phone or in person. Reviewed on: 4th April 2023

Good bank

Nice bank with easy access, I enjoy banking there Reviewed on: 4th April 2023

I am happy with metro bank services

My experience with metro bank is so so sooooo good and I am glad that I am part of this Bank. I will highly recommend to everyone for this bank. Staff and management every thing is fabulous thanks Reviewed on: 4th April 2023

All rounder

always easy access to everything and staff instead of talking to machines Reviewed on: 4th April 2023

Very friendly support team

My experience is great greatcisyomer service avaliable evry day and help me as a customer Reviewed on: 4th April 2023

Customer feels valued

The bank that is there to work with the customer not the customer who is there to work round the bank.. 7 days a week and always feel they are there for me if needed Reviewed on: 4th April 2023

Super coll

I love it. It's the best bank in the UK Reviewed on: 4th April 2023

Smart and nice staff

I live southend and metro bank is very good service provider and best thing is open even Sunday. Reviewed on: 4th April 2023

FANTASTIC FOR OLDER RELATIVES

My mother Banks with METRO and the staff tell me that she is kind and their favourite customer. At 85 the staff at Epsom look after her. Reviewed on: 4th April 2023

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