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Metro Bank: Instant Access Savings reviews

Name: Instant Access Savings
Rating: 4.92 (481 reviews)

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4.92

Based on 481 reviews, last reviewed 12th Jun 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

3 star

2 star

Latest highest rating:

5

I’ve been a customer for many years now and have had... I’ve been a customer for many years now and have had zero issues which is what you want from your bank. Reviewed on: 12th June 2025

Latest lowest rating:

1

Dont know arse from elbow Total cowboys, but hey if you don’t need the bank to do anything other than just get wages paid in and withdraw. Anything else is above what they are ... Read more Reviewed on: 3rd April 2023

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About this product

Metro Bank savings reviews can help you to find out more about life at Metro Bank. How easy is it to contact Metro Bank? And how friendly are they? Our Metro Bank savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Metro Bank Instant Access Savings reviews (481)

Metro Bank Customer Service Pace

The bank offers a fast and efficient customer service. Each time I reach out, there is someone readily available to guide me or resolve my queries. Reviewed on: 10th March 2023

Bank for everyone

Like to have a real physical bank nearby. Especially for the pensioner. Reviewed on: 10th March 2023

Easy.

Everything at Metro Bank is easy to access and understand. We need more metro points ,maybe satellite bank in asda stores or lidls any store and gauge staffing by demand even if its one day a week.I think more customers would come to you as so many towns have no bank.So this is an opportunity. People what EASY...!!!as life is hard at the moment. Reviewed on: 10th March 2023

Easy to set up accounts

Went in to open a bank account. So quick and easy to do. Even get the card given to you on the day. Very friendly staff. Reviewed on: 10th March 2023

Amazing customer experience

Banking with Metro Bank has been amazing, quick response to calls and issue free transactions Reviewed on: 10th March 2023

10

Excellent service and not waiting too long. Reviewed on: 10th March 2023

Outstanding. Convenient

Always there when you need, Open on Sundays also very friendly and helpful staff Reviewed on: 10th March 2023

Excellent service and excellent availability of staff to talk to Such

such a bonus having a High Street branch, staff to assist & advise. Hours that suit those working too Reviewed on: 10th March 2023

Banking at its best

We use Metro Bank as they haven’t forgotten who they serve “their customers”! Opening hours, others services (cars can be printed immediately) their mobile app is excellent & staff are second to none. I always recommend them to friends & family. Reviewed on: 10th March 2023

Excellent Customer Service

My daughter always look forward to going to Metro Bank every month to deposit her savings because the staff members are very welcoming and helpful. On top of that she gets to win a price anytime she saves. Reviewed on: 10th March 2023

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