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Metro Bank: Instant Access Savings reviews

Name: Instant Access Savings
Rating: 4.92 (481 reviews)

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4.92

Based on 481 reviews, last reviewed 12th Jun 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

3 star

2 star

Latest highest rating:

5

I’ve been a customer for many years now and have had... I’ve been a customer for many years now and have had zero issues which is what you want from your bank. Reviewed on: 12th June 2025

Latest lowest rating:

1

Dont know arse from elbow Total cowboys, but hey if you don’t need the bank to do anything other than just get wages paid in and withdraw. Anything else is above what they are ... Read more Reviewed on: 3rd April 2023

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About this product

Metro Bank savings reviews can help you to find out more about life at Metro Bank. How easy is it to contact Metro Bank? And how friendly are they? Our Metro Bank savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Metro Bank Instant Access Savings reviews (481)

Great customer service

Metro bank staff are always so happy to help when in the bank. The banks are also a nice place to be. The online app makes money transfers extremely easy Reviewed on: 10th March 2023

Friendly and polite staff

Always very helpful Reviewed on: 10th March 2023

Simple, easy, amazing

Metro Bank savings is a very easy account to use. Their app is also very easy to navigate and their customer service is top tier Reviewed on: 10th March 2023

Really great bank! Have recommended to family!

I have had trouble finding a bank where i have a good all round experience- from the app to in store and online and so far out of all those ive tried this one stands out! I will be staying here and i have recommended to people i know! Reviewed on: 10th March 2023

Brilliant

Very good bank nearer to us Overall brilliant and friendly Reviewed on: 10th March 2023

Great experience

Metro is so flexible and efficient. Easy to open accounts, offer great rates for their clients and lots of options for younger customers. Very transparent and informative. I have recommended metro to many friends and family Reviewed on: 10th March 2023

GREAT BANKING SERVICES

Wonderful staff quick to help great telephone service as well can't go wrong Reviewed on: 10th March 2023

Good customer service

Easy to use the app, and people on phone easy to understand and helpful. No wait time on phone Reviewed on: 10th March 2023

Customer service excellence

Your staff are coordinated and the customer service is second to none. Reviewed on: 10th March 2023

Immediate service

Friendly staff at my immediate service open at very convenient hours Reviewed on: 10th March 2023

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