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Metro Bank: Instant Access Savings reviews

Name: Instant Access Savings
Rating: 4.9 (484 reviews)

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4.90

Based on 484 reviews, last reviewed 16th Apr 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

3 star

2 star

Latest highest rating:

4

Metro branch has a branch in both nearest town / cit... Metro branch has a branch in both nearest town / cities too me. The branches are lovely and staff are always extremely professional and helpful. The o... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Dont know arse from elbow Total cowboys, but hey if you don’t need the bank to do anything other than just get wages paid in and withdraw. Anything else is above what they are ... Read more Reviewed on: 3rd April 2023

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About this product

Metro Bank savings reviews can help you to find out more about life at Metro Bank. How easy is it to contact Metro Bank? And how friendly are they? Our Metro Bank savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Metro Bank Instant Access Savings reviews (484)

A dependable Bank!

Coming to the UK as an international student, there were so many difficulties I had. The most notable one was opening a bank account as many of the UK banks I initially applied to, requested difficult-to-get documents. Even with my student bank letter, other banks didn't allow me to open an account. On entering Metro bank, my frustrations were calmed by the nicest staff I had ever met. They even offered me a coffee! Right there, within a few hours, an account was opened for me. To cap it all, I got my ATM card printed on the spot. Leaving the Bank that day, I was elated because I now had an account to receive money into. I was given a cute shopping bag full of beautiful gifts as I left. Everyday banking is so easy and you always have someone to speak to. Metro bank will forever have my heart! Thank you for making life easy for people like me! Reviewed on: 10th March 2023

Extra hours

Brilliant that you can violated in the evening and on weekends when it is convenient Reviewed on: 10th March 2023

Always available to help

Every visit to a metro bank I have always had helpful people to help with my banking Reviewed on: 10th March 2023

Customer service

Excellent customer service and easy to access the app Reviewed on: 10th March 2023

Great

Always available, Easy to use and lovely staff. Reviewed on: 10th March 2023

A breath of fresh air fab bank

Moved from HSBC so glad we did. such a different experience and much easier to deal with. Thanks Metro Reviewed on: 10th March 2023

Fast on fruad

If any transaction that is slightly different from your usual actions then you will get a varification text, "Is this you?" "Yes, No"?. Reviewed on: 10th March 2023

very accessible-amazing

I have been with metro for more than a year now and they have been amazing Reviewed on: 10th March 2023

Simple and easy to use Website

I never experience difficulties whilst logging into my account and it's super easy to carry out any sort of transactions. Reviewed on: 10th March 2023

Great Customer Service

When you visit a store, you always get great service, even when it is busy there's always someone about to speak to. Reviewed on: 10th March 2023

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