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Metro Bank: Instant Access Savings reviews

Name: Instant Access Savings
Rating: 4.92 (481 reviews)

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4.92

Based on 481 reviews, last reviewed 12th Jun 2025

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

3 star

2 star

Latest highest rating:

5

I’ve been a customer for many years now and have had... I’ve been a customer for many years now and have had zero issues which is what you want from your bank. Reviewed on: 12th June 2025

Latest lowest rating:

1

Dont know arse from elbow Total cowboys, but hey if you don’t need the bank to do anything other than just get wages paid in and withdraw. Anything else is above what they are ... Read more Reviewed on: 3rd April 2023

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About this product

Metro Bank savings reviews can help you to find out more about life at Metro Bank. How easy is it to contact Metro Bank? And how friendly are they? Our Metro Bank savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Metro Bank Instant Access Savings reviews (481)

Review of the Metro Bank, Instant Access Savings:

Great Bank

excellent customer service. I have never ever had to wait for more then 3 minutes when I call the customer service and all the operators are very helpful, professional and courteous and in most cases my issues have been resolved. Reviewed on: 11th March 2023

Instant Access savings

Metro bank makes it so easy for me to access my savings through their easy to navigate mobile app. It especially comes in handy in emergencies and I can’t think of a better place to bank with Reviewed on: 4th April 2023

Easy access!

I can easily save, but also move my money across too all my metro accounts with the click of a button! Having the savings account means when I go out I can move money between accounts to limit my spending. I love it. Reviewed on: 4th April 2023

Great bank love it,have my savings with metro

Amazing customer service experience! My experience with the service is always great.and my kids love going to the bank with me because of the lollipop sweet Reviewed on: 3rd April 2023

Seamless banking

Metro comes across as an open and confidence inspiring organisation minus the stiff necked pompous staff at other places. Their app is excellent . Banking needs are catered to seemlessly Reviewed on: 3rd April 2023

Good customer service

Metro bank have the best customer service Reviewed on: 3rd April 2023

Brilliant service

The staff are helpful,polite and are always smiling. Reviewed on: 3rd April 2023

Very good service

entartained by frienly and helpful staff Reviewed on: 3rd April 2023

Easy Access Bank

Easy to open account and easy access to everything whether online or at branch.. and very convenient for it’s opening hours . Reviewed on: 3rd April 2023

great service

very friendly and helpful staff. Reviewed on: 3rd April 2023

Real people giving real service.

I opened a savings account with Metro Bank completely online there’s no hitches or problems. I was impressed with the service online and the ease of using the app. When I finally visited the bank, I was so impressed with the attitude and helpfulness of the staff. They welcome and help as you would expect to be treated by someone who owns their own business. It is always a pleasure to go into the branch and get treated like a human by real people. Reviewed on: 3rd April 2023

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