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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Bank with Mettle for pure excellence

5
The app is great. Being able to put money in pots, and Xero to still not to see it, but recognise the balance as a whole, is just perfect. Customer service is on chat, but fast and great expertise. Everything about the app and service is jus amazing. Reviewed on: 22nd March 2026
Dominic 's avatar
Dominic

Fantastic - from a small business owner

5
Easy to use, great customer support with immediate access to them, good platform with connectivity for accounts. I just wish they could handle international also - with that will be 10/10 Reviewed on: 22nd March 2026
Harley's avatar
Harley

Easy to set-up and manage, great extra features

5
Easy to set-up and manage, great features like the access to FreeAgent software is a huge bonus. Recommended. Reviewed on: 22nd March 2026
Ant D's avatar
Ant D

Great service quick response to questions even on a...

5
Great service quick response to questions even on a Sunday Reviewed on: 22nd March 2026
Barry G's avatar
Barry G

I’ve been using Mettle for my business for quite a f...

5
I’ve been using Mettle for my business for quite a few years now. I find it user friendly and I’ve always managed to resolve any issues via their support services. Reviewed on: 22nd March 2026
Clare W's avatar
Clare W

A very easy banking method and so simple to use.

5
A very easy banking method and so simple to use. Reviewed on: 22nd March 2026
Karen S's avatar
Karen S

Easy to use app, simplified interface.

5
Easy to use app, simplified interface. Use of FreeAgent is indispensable Reviewed on: 21st March 2026
L Simon's avatar
L Simon

Mettle is so good for a sole trader.

5
Mettle is so good for a sole trader. It integrates with FreeAgent accounting software and is perfet for my needs. Reviewed on: 21st March 2026
NW's avatar
NW

Great Account, Great Customer Service.

5
I am particularyl happy about the fact that you can get FreeAgent for Free. When I had a problem with FreeAgent, someone reached out to me and sorted it out very quickly. Reviewed on: 21st March 2026
Mark F's avatar
Mark F

I have been using mettle for 3 years now and cannot...

4
I have been using mettle for 3 years now and cannot fault it, very responsive to any questions needing an answer and it has been very easy to use for my business. The fact that MTD software is available to its users for free is the cherry on top. The only issue I've had is that it can be abit slow on the mobile app sometimes but it's not made anything unusable, being able to add receipts to my expenses on the go makes life a lot easier, being able to invoice customers from my mettle account in a few moments adds to the ease and stress free banking I was looking for. I have recommended mettle to some of my friends and they also find it great. Reviewed on: 21st March 2026
Joe T's avatar
Joe T

Review Mettle by NatWest: Business banking now

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