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Mettle by NatWest: Business Banking reviews

4.93
Based on 4,582 reviews, last reviewed 8th May 2026
442% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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5%
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1%

Latest highest rating:

5

Always a spot on banking service Always a spot on banking service Reviewed on: 5th May 2026
SIMON H's avatar
SIMON H

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin

About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

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Mettle by NatWest Business Banking reviews (4582)

Fantastic - from a small business owner

5
Easy to use, great customer support with immediate access to them, good platform with connectivity for accounts. I just wish they could handle international also - with that will be 10/10 Reviewed on: 22nd March 2026

Easy to set-up and manage, great extra features

5
Easy to set-up and manage, great features like the access to FreeAgent software is a huge bonus. Recommended. Reviewed on: 22nd March 2026

Great service quick response to questions even on a...

5
Great service quick response to questions even on a Sunday Reviewed on: 22nd March 2026

I’ve been using Mettle for my business for quite a f...

5
I’ve been using Mettle for my business for quite a few years now. I find it user friendly and I’ve always managed to resolve any issues via their support services. Reviewed on: 22nd March 2026

A very easy banking method and so simple to use.

5
A very easy banking method and so simple to use. Reviewed on: 22nd March 2026

Easy to use app, simplified interface.

5
Easy to use app, simplified interface. Use of FreeAgent is indispensable Reviewed on: 21st March 2026

Mettle is so good for a sole trader.

5
Mettle is so good for a sole trader. It integrates with FreeAgent accounting software and is perfet for my needs. Reviewed on: 21st March 2026

Great Account, Great Customer Service.

5
I am particularyl happy about the fact that you can get FreeAgent for Free. When I had a problem with FreeAgent, someone reached out to me and sorted it out very quickly. Reviewed on: 21st March 2026

I have been using mettle for 3 years now and cannot...

4
I have been using mettle for 3 years now and cannot fault it, very responsive to any questions needing an answer and it has been very easy to use for my business. The fact that MTD software is available to its users for free is the cherry on top. The only issue I've had is that it can be abit slow on the mobile app sometimes but it's not made anything unusable, being able to add receipts to my expenses on the go makes life a lot easier, being able to invoice customers from my mettle account in a few moments adds to the ease and stress free banking I was looking for. I have recommended mettle to some of my friends and they also find it great. Reviewed on: 21st March 2026

Mettle - Great for Small Businesses

5
Mettle have been great since the start of my business. I especially love the pots! Reviewed on: 21st March 2026

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