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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Smooth as can be.

5
Smooth as can be. Effortless banking and tracking. Wonderful App and level of service. Reviewed on: 23rd March 2026
David P's avatar
David P

Customer service is excellent.

5
Customer service is excellent. The banking app is very easy to use Reviewed on: 23rd March 2026
Colette's avatar
Colette

simple application, easy communication and efficient...

5
simple application, easy communication and efficient responds Reviewed on: 23rd March 2026
Derek L's avatar
Derek L

Great customer service.

5
Great customer service. No issues. Amazing bank Reviewed on: 23rd March 2026
Zoe's avatar
Zoe

Simple, comprehensive app based banking

5
Simple, comprehensive app based banking with a valuable extra benefit of free use of FreeAgent. Reviewed on: 23rd March 2026
Karen D's avatar
Karen D

Mettle, reassurance, to focus on what you do best.

5
Mettle have given my business the kind of access, service and reassurance you need when starting our, I'm now four years in and have grown with the app, this has helped me set goals and keep track of my finances, they keep it simple so you can focus on what you do best. Reviewed on: 23rd March 2026
Callum M's avatar
Callum M

This is the best bank I've ever used as a business o...

5
This is the best bank I've ever used as a business owner. Everything is so easy to access, it makes my processes simple & quick. When contacting the costumer service, I was always met with a quick response, and great solutions and support. I already recommended this to my business community and can't fault this bank on anything! 5 starts all around. Reviewed on: 23rd March 2026
Adas G's avatar
Adas G

Excellent service

5
Simple, and very good customer service, specially when you need help, no junk calls, Great experience with mettle since 7 years Reviewed on: 23rd March 2026
Dil singh's avatar
Dil singh

Pretty reliable

4
Pretty quick to come back but sometimes not great at advising Reviewed on: 23rd March 2026
VERONIQUE 's avatar
VERONIQUE

Happy with everything so far.

5
Happy with everything so far. Happy with the invoicing system, very easy to send invoices and follow ups. Reviewed on: 22nd March 2026
Moldovan Maria's avatar
Moldovan Maria

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