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Mettle by NatWest: Business Banking reviews

View other Mettle by NatWest products
4.93
Based on 4,582 reviews, last reviewed 8th May 2026
442% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
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5%
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Latest highest rating:

5

Always a spot on banking service Always a spot on banking service Reviewed on: 5th May 2026
SIMON H's avatar
SIMON H

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

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Mettle by NatWest Business Banking reviews (4582)

Customer service is excellent.

5
Customer service is excellent. The banking app is very easy to use Reviewed on: 23rd March 2026
Colette's avatar
Colette

simple application, easy communication and efficient...

5
simple application, easy communication and efficient responds Reviewed on: 23rd March 2026
Derek L's avatar
Derek L

Great customer service.

5
Great customer service. No issues. Amazing bank Reviewed on: 23rd March 2026
Zoe's avatar
Zoe

Simple, comprehensive app based banking

5
Simple, comprehensive app based banking with a valuable extra benefit of free use of FreeAgent. Reviewed on: 23rd March 2026
Karen D's avatar
Karen D

Mettle, reassurance, to focus on what you do best.

5
Mettle have given my business the kind of access, service and reassurance you need when starting our, I'm now four years in and have grown with the app, this has helped me set goals and keep track of my finances, they keep it simple so you can focus on what you do best. Reviewed on: 23rd March 2026
Callum M's avatar
Callum M

This is the best bank I've ever used as a business o...

5
This is the best bank I've ever used as a business owner. Everything is so easy to access, it makes my processes simple & quick. When contacting the costumer service, I was always met with a quick response, and great solutions and support. I already recommended this to my business community and can't fault this bank on anything! 5 starts all around. Reviewed on: 23rd March 2026
Adas G's avatar
Adas G

Excellent service

5
Simple, and very good customer service, specially when you need help, no junk calls, Great experience with mettle since 7 years Reviewed on: 23rd March 2026
Dil singh's avatar
Dil singh

Pretty reliable

4
Pretty quick to come back but sometimes not great at advising Reviewed on: 23rd March 2026
VERONIQUE 's avatar
VERONIQUE

Happy with everything so far.

5
Happy with everything so far. Happy with the invoicing system, very easy to send invoices and follow ups. Reviewed on: 22nd March 2026
Moldovan Maria's avatar
Moldovan Maria

Easy to love it

5
Easy to set up, easy to use and love the links to FreeAgent for my business accounts. Reviewed on: 22nd March 2026
Mr H's avatar
Mr H

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