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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Mettle banking for small businesses

5
Easy to use and navigate. Very good customer service. No bank fees is great. Reviewed on: 24th March 2026
Gina M's avatar
Gina M

Great business bank account

5
I have been using Mettle for several years and have found the service excellent - especially considering it is free of charge! The support team are quick to respond to any issues and when I had fraudulent activity on my account this was sorted efficiently and my money returned to me. A happy customer. Reviewed on: 24th March 2026
Georgina's avatar
Georgina

Easy to use and love the Pots fu

5
Easy to use and love the Pots fu Reviewed on: 24th March 2026
Nicholas Harman's avatar
Nicholas Harman

Set up as a limited company and the free use of Free...

5
Set up as a limited company and the free use of Freeagent and user interface of the app make running a business easy Reviewed on: 24th March 2026
Lauren P's avatar
Lauren P

Professional, Easy to Use and Cost Efficent.

5
easy to use. low cost. professional service. Reviewed on: 24th March 2026
Ellie R's avatar
Ellie R

I love Mettle

5
I love Mettle. I particularly love the pots feature. It's great for savings. Reviewed on: 23rd March 2026
Gayle T's avatar
Gayle T

EXCELLENT SERVICE EVERY TIME

5
I HAVE HAD ANY PROBLEM WITH METTLE AND I WOULD RECOMMENDED TO ANYONE EXCELLENT SERVICE Reviewed on: 23rd March 2026
Harry RAJDEV's avatar
Harry RAJDEV

The best business banknaccount

5
To simply say about Mettle, it is the “ Home for Business Banking” Reviewed on: 23rd March 2026
Suresh M's avatar
Suresh M

Great Business Bank for Sole Traders

5
I’ve been banking with Mettle as a sole trader business for around 4 years now and I wouldn’t bank with anyone else for my business. Their customer service is consistently good, they are great communicators and their app is really easy to use. With the added bonus of FreeAgent to help your accounting, all for free, is exactly why I am a happy customer with no plans to change bank providers any time soon. Reviewed on: 23rd March 2026
LLSkb's avatar
LLSkb

Great app for small businesses!

5
Have been using Mettle for 3 years now. The service is great, the app very ease it use, and the customer service great. Reviewed on: 23rd March 2026
Max M's avatar
Max M

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