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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Prompt responses

5
Prompt responses. Integration with XERO…just brilliant Reviewed on: 24th March 2026
Brian T's avatar
Brian T

Useful business account

5
Using a Mettle business account has made being self employed easier. I can track and review payments and receipts Reviewed on: 24th March 2026
Np's avatar
Np

Always easy to use.

4
Always easy to use. No problems with it. Reviewed on: 24th March 2026
Patricia W's avatar
Patricia W

I've used Mettle for my business for 4 years now and...

5
I've used Mettle for my business for 4 years now and it's been life changing. I love the 'pots' feature! It's really helped me gain clarity on my finances. Reviewed on: 24th March 2026
Charlotte C's avatar
Charlotte C

Mettle Is The Best Around

5
Mettle offers excellent value, especially with FreeAgent included at no extra cost. With Making Tax Digital (MTD) approaching, this is a significant advantage. The mobile app itself is intuitive, easy to use, and highly reliable. Overall, my experience has been very positive, and I haven’t encountered any issues so far. Reviewed on: 24th March 2026
GRAHAM's avatar
GRAHAM

Easy to use, great for self employees

5
Easy to use, great for self employees Reviewed on: 24th March 2026
Milly E's avatar
Milly E

Best bank free easy to use can send invoices best...

5
Best bank free easy to use can send invoices best bank Reviewed on: 24th March 2026
Dm f's avatar
Dm f

Easy banking for start up sole trader.

5
Easy banking for start up sole trader. Easy invoicing and links to FreeAgent for no extra cost. What more could you want? Reviewed on: 24th March 2026
Mo's avatar
Mo

I've only had to get in touch a couple of times but...

5
I've only had to get in touch a couple of times but each time I've had them respond quickly and with everything I've needed. I love that the account has pots to keep money for different purposes and that you can set income to go to these instantly without you having to do it each time. Reviewed on: 24th March 2026
Hannah L's avatar
Hannah L

Excellent business banking experience

5
Mettle provide an excellent service, great customer service when needed and great security. Having free agent software running alongside has made it so much easier to run my business Reviewed on: 24th March 2026
Bradley R's avatar
Bradley R

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