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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
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Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

Always easy to use.

4
Always easy to use. No problems with it. Reviewed on: 24th March 2026
Patricia W's avatar
Patricia W

I've used Mettle for my business for 4 years now and...

5
I've used Mettle for my business for 4 years now and it's been life changing. I love the 'pots' feature! It's really helped me gain clarity on my finances. Reviewed on: 24th March 2026
Charlotte C's avatar
Charlotte C

Mettle Is The Best Around

5
Mettle offers excellent value, especially with FreeAgent included at no extra cost. With Making Tax Digital (MTD) approaching, this is a significant advantage. The mobile app itself is intuitive, easy to use, and highly reliable. Overall, my experience has been very positive, and I haven’t encountered any issues so far. Reviewed on: 24th March 2026
GRAHAM's avatar
GRAHAM

Easy to use, great for self employees

5
Easy to use, great for self employees Reviewed on: 24th March 2026
Milly E's avatar
Milly E

Best bank free easy to use can send invoices best...

5
Best bank free easy to use can send invoices best bank Reviewed on: 24th March 2026
Dm f's avatar
Dm f

Easy banking for start up sole trader.

5
Easy banking for start up sole trader. Easy invoicing and links to FreeAgent for no extra cost. What more could you want? Reviewed on: 24th March 2026
Mo's avatar
Mo

I've only had to get in touch a couple of times but...

5
I've only had to get in touch a couple of times but each time I've had them respond quickly and with everything I've needed. I love that the account has pots to keep money for different purposes and that you can set income to go to these instantly without you having to do it each time. Reviewed on: 24th March 2026
Hannah L's avatar
Hannah L

Excellent business banking experience

5
Mettle provide an excellent service, great customer service when needed and great security. Having free agent software running alongside has made it so much easier to run my business Reviewed on: 24th March 2026
Bradley R's avatar
Bradley R

Mettle banking for small businesses

5
Easy to use and navigate. Very good customer service. No bank fees is great. Reviewed on: 24th March 2026
Gina M's avatar
Gina M

Great business bank account

5
I have been using Mettle for several years and have found the service excellent - especially considering it is free of charge! The support team are quick to respond to any issues and when I had fraudulent activity on my account this was sorted efficiently and my money returned to me. A happy customer. Reviewed on: 24th March 2026
Georgina's avatar
Georgina

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