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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Great for all my everyday needs,

5
Great for all my everyday needs, Reviewed on: 21st March 2026
Rafael Duarte's avatar
Rafael Duarte

Excellent to find free business account, especially...

5
Excellent to find free business account, especially being a small sole trader, and completely sold as it also comes with FreeAgent for free. Refer a friend for £50 is a nice cherry on the top! Something to uplift the service, would be access to speak to customer service in a NatWest bank when needed. Overall, very happy with Mettle and regularly recommend them! Reviewed on: 21st March 2026
Aimee N's avatar
Aimee N

For a small business it ideal bank account.

5
For a small business it ideal bank account . Being able to invoice from your phone . The pots to separate your money are just two ways which suit my business. Reviewed on: 21st March 2026
Shaun R's avatar
Shaun R

Great for a small business like us

5
We’ve used mettle since we started our small business and we couldn’t be happier with the service we receive. The customer service chat is always with a real person so very helpful. We also love the invoicing on the app which we always use to invoice our customers, and the pots are really helpful too. Reviewed on: 21st March 2026
Lauren C's avatar
Lauren C

Best for small businesses

5
No fees for small businesses, prompt service via chatbot and in person customer service, simple to use online, ability to create pots and savings, accounting software Reviewed on: 21st March 2026
Dr R's avatar
Dr R

Great online tools, transparent, great service and a...

5
Great online tools, transparent, great service and accessibility Reviewed on: 21st March 2026
Simon Uttley 's avatar
Simon Uttley

Simple and easy to open account.

4
Simple and easy to open account. Only issue I have had is with syncing with FreeAgent. Reviewed on: 21st March 2026
Jack J's avatar
Jack J

Great on line app

5
Simple to use, hassle free, all you need is on line and app Reviewed on: 21st March 2026
Vince's avatar
Vince

Perfect for a business of my size.

5
Perfect for a business of my size. Easy to use and easy to take and send payments. Reviewed on: 21st March 2026
Nik B's avatar
Nik B

Outstanding Business Banking Made Simple

5
I’m giving Mettle Business Banking a well-deserved 5 stars. It’s hands down one of the best business banking solutions I’ve used. The app is incredibly easy to navigate, making day-to-day financial management simple and stress-free. Features like real-time notifications, expense tracking, and seamless integration with accounting tools save a huge amount of time. What really stands out is how well it’s designed for small businesses and sole traders. Everything feels intuitive, fast, and reliable. Setting up the account was quick, and managing finances on the go has never been easier. Overall, Mettle delivers exactly what modern business owners need — efficiency, clarity, and convenience. Highly recommended for anyone looking for a smart, hassle-free business banking solution. Reviewed on: 21st March 2026
Ion C's avatar
Ion C

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