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Mettle by NatWest: Business Banking reviews

View other Mettle by NatWest products
4.92
Based on 4,079 reviews, last reviewed 5th Apr 2026
173500% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Very easy to set up, clear and easy communication Very easy to set up, clear and easy communication Reviewed on: 5th April 2026
NG's avatar
NG

Latest lowest rating:

1

Unfortunately the team couldn’t transfer Director in... Unfortunately the team couldn’t transfer Director info so you are closing my account Reviewed on: 24th March 2026
Aiza A's avatar
Aiza A
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About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

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Mettle by NatWest Business Banking reviews (4079)

Great service which meets my needs as a small business

5
Mettle staff have always provided a professional, helpful and have resolved and issues or questions quickly. Reviewed on: 19th March 2026
Emily H's avatar
Emily H

Mettle has made making tax digital seamless.

4
Mettle has made making tax digital seamless. Reviewed on: 19th March 2026
Matt W's avatar
Matt W

Good communication & user friendly

4
There was a delay in setting up the account due to demand but communication was provided on the progress. So far the account has been user friendly. Reviewed on: 19th March 2026
SM's avatar
SM

I’ve used multiple business banking accounts and met...

5
I’ve used multiple business banking accounts and mettle has come out on top. Customer service is fantastic, banking app is efficient, rates are good and it is an all round reliable account. I also love the free link to FreeAgent and the ability to use money pots Reviewed on: 19th March 2026
Kimberley S's avatar
Kimberley S

Great - everything simple to use and good having acc...

5
Great - everything simple to use and good having accounting link too Reviewed on: 19th March 2026
Rebecca's avatar
Rebecca

Easy to use business account!

5
Mettle have a very accessible, easy to use account. It was quick and easy to set up when I needed a business account immediately. I like the different 'pots' available to separate out money I will owe in income tax and other fees. Reviewed on: 19th March 2026
Jenny C's avatar
Jenny C

Best small business banking app

5
Simple to use, has useful features like invoicing Reviewed on: 19th March 2026
Paola 's avatar
Paola

Easy, slick and no bother.

5
Easy, slick and no bother. Works well with accounting software. Couldn’t be without it. Reviewed on: 19th March 2026
Mark W's avatar
Mark W

a great business bank, always very helpful

5
a great business bank, always very helpful Reviewed on: 19th March 2026
anthony 's avatar
anthony

Very user friendly

5
I am new to the self-employed life and Mettle is very user friendly and has made something quite daunting feel easy. I recommend Mettle to anyone starting out as a freelancer. Reviewed on: 19th March 2026
Laura R's avatar
Laura R

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