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Mettle by NatWest: Business banking reviews

4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

app really easy to use

5
I've found the app really easy to use and love that I can streamline invoices and transactions. Reviewed on: 20th March 2026

Mettle recommended by my accountant.

5
I was recommended Mettle by my accountant. I have tried a few banks but love what you get with Mettle especially access yo FreeAgent Reviewed on: 20th March 2026

Good online bank.

4
Good online bank. It is really easy to use. Customer service is online via. Text/chat feature which is good when busy. Reviewed on: 20th March 2026

I use mettle for my business account, it’s easy to u...

5
I use mettle for my business account, it’s easy to use and provides savings and tax pots. Excellent Reviewed on: 20th March 2026

Great bank account for a small business.

5
Great bank account for a small business. The FreeAgent software is incredibly useful, and providing it free with the bank account is real value for money. The app is user friendly and works well. Reviewed on: 20th March 2026

A good convenient online bank

5
I've found Mettle to be an excellent online bank; very convenient, helpful and syncs well with my accounts system. They don't take overseas payments which is my only issue. Reviewed on: 20th March 2026

Excellent app for business banking

5
Have been using Mettle for over 2 years now and it’s very convenient, efficient and hassle free. The only downside is that I can’t accept international payments. Reviewed on: 20th March 2026

User friendly Banking app

5
Meetle Bank delivers a user‑friendly app with quick payments and intuitive budgeting tools. Freeagent comes free which is a huge bonus Reviewed on: 20th March 2026

A stress buster for small businesses

5
It’s so simple, really useful for a small business, accessible and makes book keeping a breeze. I feel on top of my small business finances on a day to day basis and since moving to them I’ve had very little stress or anxiety over managing the side of being self employed that has previously been a source of stress and anxiety. Reviewed on: 20th March 2026

Fantastic service for my small business.

5
Fantastic service for my small business. I love the fact that I get Free Agent as an accounting package that links to my bank account. Budgeting for various expenses works for me with the creation of Pots. And customer service is prompt and helpful Reviewed on: 20th March 2026

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