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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
Read all reviews Write a review

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Very happy with mettle.

5
I have been with Metlle for 3 years and they been amazing - very efficient and helpful to sort out any issues that arise. Reviewed on: 19th March 2026
Amani N's avatar
Amani N

Great banking, the app is easy to use and customer s...

5
Great banking, the app is easy to use and customer support is always excellent Reviewed on: 19th March 2026
Ray w's avatar
Ray w

Everything I need...

5
It does everything I need for a business account - and more. Whenever I have contacted them they have been prompt and helpful. It's how app-based banking ought to be. Reviewed on: 19th March 2026
Tom Levitt's avatar
Tom Levitt

I find it so straight forward to access.

5
I find it so user friendly, so straightforward and easy to do transactions. I wish other banks were the same. Even the type faces and headings are easy to read and clear. I really do value how the interface is set up. Reviewed on: 19th March 2026
Sarah 's avatar
Sarah

I have my business account with Mettle.

5
I have my business account with Mettle. It’s very convenient for sending invoices., and for keeping an eye on all the spendings Reviewed on: 19th March 2026
Masha McMinn's avatar
Masha McMinn

Love my account.

5
Love my account. Especially its pots and link to freeagent Reviewed on: 19th March 2026
Evie L's avatar
Evie L

Easy to use

5
I enjoy having the pots, the interest on my savings and the ease with which I can pay bills. Reviewed on: 19th March 2026
SamJ's avatar
SamJ

The app is so easy and straightforward to use, makin...

5
The app is so easy and straightforward to use, making Banking simple Reviewed on: 19th March 2026
Natalie G's avatar
Natalie G

User friendly app, quick to get started.

5
User friendly app, quick to get started. No issues at all. High recommend. Reviewed on: 19th March 2026
Rachel's avatar
Rachel

Easy to set up and use.

5
An easy to set up account. Everything is easy to see on the app and everything is easy to set up such as regular payments. Customer service is good. The security of my account gives me confidence. Reviewed on: 19th March 2026
Malcolm S's avatar
Malcolm S

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