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Mettle by NatWest: Business Banking reviews

View other Mettle by NatWest products
4.92
Based on 4,077 reviews, last reviewed 4th Apr 2026
173300% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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0%
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0%
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1%

Latest highest rating:

5

This bank connects with free agent and makes all my... This bank connects with free agent and makes all my business transactions run smoothly.There is plenty of security as for 6 digits pins when you do an... Read more Reviewed on: 4th April 2026
Laura G's avatar
Laura G

Latest lowest rating:

1

Unfortunately the team couldn’t transfer Director in... Unfortunately the team couldn’t transfer Director info so you are closing my account Reviewed on: 24th March 2026
Aiza A's avatar
Aiza A
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About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

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Mettle by NatWest Business Banking reviews (4077)

I have contacted mettle before and always get a prom...

5
I have contacted mettle before and always get a prompt and good response. I also love it's free access to free agent as this is so helpful with a small business. Reviewed on: 18th March 2026
Jonathan G's avatar
Jonathan G

All good!

5
All good! After early teething problems, it has been great since! Things also get better each year! Reviewed on: 18th March 2026
Isabel's avatar
Isabel

Easy to set up and great to have software to manage...

5
Easy to set up and great to have software to manage business Reviewed on: 18th March 2026
Julis's avatar
Julis

Great account very simple to use

5
Great account very simple to use Reviewed on: 18th March 2026
Tomade's avatar
Tomade

Great for start up businesses.

5
Great for start up businesses. Straight forward to use. Quick and easy to set up. Great simple interface to use without stress. Great for linking to accounting software such as Free Agent. This removes a lot of hassle and stress which is always great for new business owners. Reviewed on: 18th March 2026
KM's avatar
KM

Family Service

5
Super friendly efficient service, a bit like chatting to your family. Mettle just get stuff done for you… Reviewed on: 18th March 2026
R B's avatar
R B

Very simple to use banking for a small business

5
Very simple to use banking for a small business like mine. Good app and web site. Ability to easily categorise transactions and fab link into FreeAgent is priceless Reviewed on: 18th March 2026
Stephen M's avatar
Stephen M

Well, I did not expect this level of service

5
Well, I did not expect this level of service or the extent of the control over aspects of my account. The Free Agent app is amazing and the whole system has given me much more confidence with money. It feels like something I could have used many years ago. Reviewed on: 10th March 2026
Karl 's avatar
Karl

Stress free fast mobile banking app service

5
Mobile banking app provides slick and efficient service. Reviewed on: 8th March 2026
Indy's avatar
Indy

Very impressed with the move from Santander to Mettle

5
I moved our business account from Santander to Mettle after an increase in charges. I have been very impressed with the ease of using Mettle and we will soon start using the accounting software too. Reviewed on: 6th March 2026
HN's avatar
HN

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