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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Great Service

5
Great Online Banking & Free Agent App. Very Easy & Saves Lots Of Admin For Businesses Reviewed on: 19th March 2026
Haytch's avatar
Haytch

I’ve banked with mettle for 4 years with no problems...

5
I’ve banked with mettle for 4 years with no problems , when I have contacted them they respond & resolve any queries promptly Reviewed on: 19th March 2026
Lee 's avatar
Lee

amazing, easy to use

5
amazing, easy to use, Freeagent is very useful Reviewed on: 19th March 2026
Johnlee S's avatar
Johnlee S

I've recommended Mettle to literally all of my psych...

5
I've recommended Mettle to literally all of my psychology practitioner friends for their start ups. No business account fees is fantastic when starting out and having low income initially. The app is super easy to use and I feel completely trusting. Reviewed on: 19th March 2026
Rebecca H's avatar
Rebecca H

Easy to use and well designed

5
Easy to use and well designed, comes with access to Free Agent worth several hounded pounds and integrate with it! I am very impressed! Reviewed on: 19th March 2026
Karine C's avatar
Karine C

So easy to use with some excellent features

5
So easy to use with some excellent features Reviewed on: 19th March 2026
MV's avatar
MV

Easy to use and great value

5
Easy to use, integrates with Free Agent as well as providing Free Agent gratis. Let's me send invoices and automatically put money to savings straight away. All from the app. Reviewed on: 19th March 2026
Worand's avatar
Worand

Very easy to use, especially generating invoice and...

5
Very easy to use, especially generating invoice and tracking payments Reviewed on: 19th March 2026
Andy Beard's avatar
Andy Beard

I have been banking with Mettle for some years now a...

5
I have been banking with Mettle for some years now and it has enabled me to work on growing my business and revenue with ease. The application is simple to use and I value the access to Free Agent. Customer services have always been helpful and timely in their responses. Reviewed on: 19th March 2026
Lesley O's avatar
Lesley O

From easy account opening, to simple to use App and...

5
From easy account opening, to simple to use App and FreeAgent - very pleased to bank with Mettle Reviewed on: 19th March 2026
Darren B's avatar
Darren B

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