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Mettle by NatWest: Business Banking reviews

View other Mettle by NatWest products
4.92
Based on 4,077 reviews, last reviewed 4th Apr 2026
173300% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

This bank connects with free agent and makes all my... This bank connects with free agent and makes all my business transactions run smoothly.There is plenty of security as for 6 digits pins when you do an... Read more Reviewed on: 4th April 2026
Laura G's avatar
Laura G

Latest lowest rating:

1

Unfortunately the team couldn’t transfer Director in... Unfortunately the team couldn’t transfer Director info so you are closing my account Reviewed on: 24th March 2026
Aiza A's avatar
Aiza A
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About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

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Mettle by NatWest Business Banking reviews (4077)

Perfect for Sole Trader Banking

5
I’ve been using Mettle for a while now, and it truly is a brilliant service. The standout feature for me is the seamless, free access to FreeAgent. Having my banking and accounting software synced perfectly saves me hours of manual data entry every month. The app is intuitive, the setup was painless, and the fact that FreeAgent is included for free makes it an unbeatable value proposition for small businesses. Highly recommended for anyone looking to simplify their finances. Reviewed on: 24th February 2026
Warren A's avatar
Warren A

Free banking

5
Came to you because santander decided to charge me even though when i went with them 20 years ago, they said id have free banking for life. But that changed last October when they started charging me. Reviewed on: 23rd February 2026
Z Wool's avatar
Z Wool

No charges to use account.

5
So easy to use. No charges to use account. Easy access to customer services. Reviewed on: 23rd February 2026
Paul M's avatar
Paul M

Perfect bank account for setting up my small business

5
I set up a Mettle business account when first setting up my own business in 2025. I shopped around to compare lots of different bank accounts to see what would suit me best and Mettle seemed to tick all the boxes. I cannot fault the service in any way; it was so easy to set up, has access to great additional tools such as Freeagent and it has worked perfectly in supporting my new venture as self employed. I have only rated customer service as I have not needed to use this service as of yet. Reviewed on: 23rd February 2026
Jess's avatar
Jess

Mettle is really easy to use.

5
Mettle is really easy to use. As a new sole trader I have found it helpful and user friendly. I know there is even more information to explore if I need to and I like the pots I can use to organise my incomings. Reviewed on: 23rd February 2026
Alex's avatar
Alex

Mettle for my decorating business no fees char...

5
I use Mettle for my decorating business no fees charged like others it’s been really good Reviewed on: 22nd February 2026
Tracey Chivers's avatar
Tracey Chivers

Easy to use , no cost to use.

5
Easy to use , no cost to use. Good interface with apps and payment systems. Reviewed on: 22nd February 2026
Volker B's avatar
Volker B

App is very easy to use amd Navigate through out.

5
App is very easy to use amd Navigate through out. Very convenient Reviewed on: 22nd February 2026
Home Make-overs's avatar
Home Make-overs

Great app with zero fees!

5
Great app with zero fees! Simple and fast use with great invoice in function and I appreciate the ability to categorize income and expenditure Reviewed on: 21st February 2026
P Schmidt 's avatar
P Schmidt

Love it!

5
the app is really easy to use, i can set up different pots to save money, really easy to speak to someone when i need to Reviewed on: 21st February 2026
mark chapman's avatar
mark chapman

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