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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Always up to date and happy to assist with spot on c...

5
Always up to date and happy to assist with spot on customer service Reviewed on: 19th March 2026
Ana k's avatar
Ana k

Mettle is so easy to use

5
Mettle is so easy to use, an accountant in my phone. I’ve never had to call customer service as everything run smoothly Reviewed on: 19th March 2026
Malcolm S's avatar
Malcolm S

Easy to use app.

4
Easy to use app. Customer service efficient and responsive. Reviewed on: 19th March 2026
Carmie M's avatar
Carmie M

Great service from Mettle

5
Been with mettle for a few years, always found their customer service to be first class and a great bank account for my small business. Reviewed on: 19th March 2026
Melanie G's avatar
Melanie G

Efficient, easy to use system.

5
Efficient, easy to use system. It's has revolutionised my company banking Reviewed on: 19th March 2026
Miss S's avatar
Miss S

Mettle for President!

5
Great app with excellent features. Haven't had to deal with customer services yet but that is the sign of a winning product in my books! Reviewed on: 19th March 2026
Simon W's avatar
Simon W

Mettle has made managung my business account so easy!

5
Mettle has made managung my business account so easy! It has saved me so much admin time Reviewed on: 19th March 2026
Awais I's avatar
Awais I

Amazing level of customer satisfaction

5
Any minor issues I’ve had have been explained and handled quickly and to an amazing level of customer satisfaction Reviewed on: 19th March 2026
Russell G's avatar
Russell G

Easy banking.

5
Easy banking. Makes running my small business much more efficient and affordable. Reviewed on: 19th March 2026
Ellie S's avatar
Ellie S

Excellent service!

5
Excellent service! The business app is so easy to use, and the finance side of my day-to-day life is so much easier to navigate. Reviewed on: 19th March 2026
Rachel L's avatar
Rachel L

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