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Mettle by NatWest: Business Banking reviews

View other Mettle by NatWest products
4.92
Based on 4,077 reviews, last reviewed 4th Apr 2026
173300% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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0%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

This bank connects with free agent and makes all my... This bank connects with free agent and makes all my business transactions run smoothly.There is plenty of security as for 6 digits pins when you do an... Read more Reviewed on: 4th April 2026
Laura G's avatar
Laura G

Latest lowest rating:

1

Unfortunately the team couldn’t transfer Director in... Unfortunately the team couldn’t transfer Director info so you are closing my account Reviewed on: 24th March 2026
Aiza A's avatar
Aiza A
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About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

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Mettle by NatWest Business Banking reviews (4077)

Very easy to use and very helpful if I have an issue...

5
Very easy to use and very helpful if I have an issue had no issues ever since I’ve been using it for a few years now Reviewed on: 21st February 2026
Mark W's avatar
Mark W

Ideal for the small business use.

5
Ideal for the small business use, especially for paying cash into the bank using a barcode so no need to remember a pin number. The software is easy to use, and does not cause stress at the end of a tax year. In all a brilliant bank to use. Reviewed on: 21st February 2026
Elizabeth L's avatar
Elizabeth L

Highly recommend!

5
After having issues with other banks including high street banks, I was hesitant to try with Mettle but the whole experience has been seamless. Quick and simple process not over complicating anything and fast responses if I have every needed anything. Would highly recommend! Reviewed on: 21st February 2026
Simone's avatar
Simone

Great customer service.

5
Great customer service. Easy access and brilliant app Reviewed on: 21st February 2026
Diesel 's avatar
Diesel

A great banking company

5
Mettle are great and they have always been easy to contact and help with any issues I have had. Would recommend 100% Reviewed on: 21st February 2026
George Kelly's avatar
George Kelly

A great bank for small businesses, covers ally needs...

5
A great bank for small businesses, covers ally needs with helpful tips and advice very easy to use . I would highly recommend mettle to anyone looking for a new bank Reviewed on: 21st February 2026
Mohammed A's avatar
Mohammed A

Great app for small business

5
I was recommended METTLE by a friend as I was settling my small business. Am not gadget friendly even less any skills in IT. I’ve been using it for a hand full of months now. It is so easy to use and the help/support customer line is extremely good and helpful.. for a legitimate small business I give my 110% recommendations… Reviewed on: 21st February 2026
Danallay M's avatar
Danallay M

Excellent Business Banking of our time

5
I found that Mettle bank is easy to use, intuitive and very efficient. I love the separate pots feature and auto deduction for my VAT. I only rate customer service as good because when I asked for help to stop or cancel a payment (AutoCad) - I was told to contact AutoCad. If I can contact AutoCad I would not have asked Mettle customer service for help. Therefore, because Mettle refused to help, I am still paying for a service that I don’t need every month. This is the only reason why I rated ‘good’ instead of ‘excellent’. Reviewed on: 21st February 2026
Phui Yee's avatar
Phui Yee

The App is so easy to use and the instant notificati...

5
The App is so easy to use and the instant notifications when the bank card or Google pay is used is a big safety factor. Customer service has been very helpful on the occasions I've needed it. Reviewed on: 20th February 2026
Stephen C's avatar
Stephen C

The app works really well, enabling me to send invoi...

5
The app works really well, enabling me to send invoices and manage payments received by automatically sending a percentage to a VAT pot for VAT returns, a percentage to savings or whatever I choose. Reviewed on: 20th February 2026
Ken C's avatar
Ken C

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