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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
Read all reviews Write a review

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Good experience overall, but never used customer ser...

5
Good experience overall, but never used customer service so can’t rate Reviewed on: 19th March 2026
GS's avatar
GS

Easy App

5
Like ease of use in app, and that there’s no charges as I’m a NatWest customer already. Reviewed on: 19th March 2026
Nicola L's avatar
Nicola L

just perfect.

5
just perfectI. The app is easy to navigate and links seamlessly with the desktop app. Reviewed on: 19th March 2026
Imran A's avatar
Imran A

Free banking app

4
I have been banking with Mettle for 6 years, it's completely free and it's connected to Freeagent, a free accounting software. It's very easy to use and the customer service is very good. Reviewed on: 19th March 2026
Rosalind Codrington's avatar
Rosalind Codrington

Great bank that has always answered my concerns and...

5
Great bank that has always answered my concerns and provides well priced business banking without sacrificing on quality. Reviewed on: 19th March 2026
Shane P's avatar
Shane P

I have banking with Mettle bank for 5 years.

5
I have banking with Mettle bank for 5 years. Their service is impeccable. I would not hesitate to recommend it to anyone. Reviewed on: 19th March 2026
Emily 's avatar
Emily

Very easy to use app to manage finances

5
Very easy to use app. All relevant information are easy to find and enable smooth management of my finances. The creation of different pots, and automated allocation of income for tax, holiday, etc. in those posts makes saving easy. Reviewed on: 19th March 2026
Matt W's avatar
Matt W

Great bank for my small business.

5
Great bank for my small business. I love the ease of sending out invoices to clients Reviewed on: 19th March 2026
Mich's avatar
Mich

A snazzy bank with a great App

5
App is fantastic and the ability to create invoices is simple and very helpful in running the business Reviewed on: 19th March 2026
Mark C's avatar
Mark C

Excellent App

5
Very reliable business bank, app is excellent for drafting and keeping track of invoices, making and receiving payments, I use it working abroad and currency conversion is done seamlessly with no hidden charges. This banking app is perfect for small businesses. Reviewed on: 19th March 2026
Mark 's avatar
Mark

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