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Mettle by NatWest: Business Banking reviews

4.92
Based on 4,078 reviews, last reviewed 5th Apr 2026
173400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

I’m reasonably new to Mettle, however I like the way... I’m reasonably new to Mettle, however I like the way the app works and the response time you get when writing a message. Reviewed on: 5th April 2026
Andrew J's avatar
Andrew J

Latest lowest rating:

1

Unfortunately the team couldn’t transfer Director in... Unfortunately the team couldn’t transfer Director info so you are closing my account Reviewed on: 24th March 2026
Aiza A's avatar
Aiza A

About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

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Mettle by NatWest Business Banking reviews (4078)

Always someone to talk when I need to

5
Always someone to talk when I need to Reviewed on: 18th February 2026

A great bank account!

5
Transferring to Mettle was smooth and easy. The ability to pay cash into a Post Office for no fee is excellent and the app is easy to use and integrates well with my accounting software. The savings pots are also a great bit of functionality and are a good and visible way to put money aside. Reviewed on: 18th February 2026

Mettle have been excellent for me and my business.

5
Mettle have been excellent for me and my business. There is always someone on hand to help out if needed and problems are solved instantly. Reviewed on: 18th February 2026

I have been with mettle since I started my business...

5
I have been with mettle since I started my business and anytime that I’ve had a problem, I’ve found the customer support has been amazing Reviewed on: 18th February 2026

so good I dont want to retire!

5
Mettle Business in combo with Freeagent is quite simply one of the best bits of banking software Ive seen. And the fact its free is incredible. Any issues have always been dealt with efficiently, speedily & easily. Reviewed on: 18th February 2026

Reliable banking service!

5
I have been with them for a while now, never faced an issue! Easy to navigate app with few lovely free features. Reviewed on: 18th February 2026

Set up was very easy.

5
Set up was very easy. The app is simple to use. Reviewed on: 18th February 2026

A partner for my business

5
No problems at all with my everyday banking; I'm sure that my money is safe and my details are secure. Reviewed on: 18th February 2026

Helps me with my business and I can see at glance ho...

5
Helps me with my business and I can see at glance how my money is doing Reviewed on: 18th February 2026

Excellent service and outstanding service

5
Excellent service and outstanding service Reviewed on: 18th February 2026

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