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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Super easy banking!

5
Everything is so easy to use, clearly laid out. It takes the chore out of marrying receipts to outgoings. Reviewed on: 19th March 2026
SK's avatar
SK

Mettle is the bank of choice

5
Mettle has provided and continues to provide a lot of support for many businesses, including my small business. The staff are always on hand to help with any queries and the platform is easy to navigate. Reviewed on: 19th March 2026
Craig's avatar
Craig

I joined Mettle when I started my small business jou...

5
I joined Mettle when I started my small business journey. The application was easy, communication has been great and the app is really easy to use. Reviewed on: 19th March 2026
Catherine R's avatar
Catherine R

Great for simple businesses.

4
For my own self employed needs, I have found it really great. The features, the app, the service, even the free access to FreeAgent is a game changer. The reason I didn't give it full marks is because when I tried to register my other business for my property rental, my application was rejected due to a minor technicality, but no way to discuss this with a customer service rep or any means of appeal to explain, just a flat denial. Reviewed on: 19th March 2026
Sib's avatar
Sib

Really convenient way to bank.

5
Really convenient way to bank. Love the savings pots. Would definitely recommend. Reviewed on: 19th March 2026
Linguistpd's avatar
Linguistpd

I am new to my business and the mettle account has m...

5
I am new to my business and the mettle account has made it so easy for me Reviewed on: 19th March 2026
William w's avatar
William w

Easy to use, intuitive and fantastic support for tax...

5
Easy to use, intuitive and fantastic support for taxes with the linked freeagent account options Reviewed on: 19th March 2026
Tom 's avatar
Tom

It is simple to use

5
It is simple to use and comms proactively sent to me warning me of scams and updates Reviewed on: 19th March 2026
James P's avatar
James P

I love the fact it ties seamlessly into FreeAgent.

5
I love the fact it ties seamlessly into FreeAgent. The app is easy to use, and the functionality to setup pots is so simple yet allows me as a self employed person to ensure when clients pay, money is automatically diverted to a TAX fund. Simple, yet genious. Reviewed on: 19th March 2026
James M's avatar
James M

Great customer experience

5
I started a Ltd company in 2025. Mettle has been an ideal banking solution. Simple user interface that lets you do what you want quickly. Free to use and free access to FreeAgent for the accounts. Reviewed on: 19th March 2026
Ian H's avatar
Ian H

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