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Mettle by NatWest: Business Banking reviews

View other Mettle by NatWest products
4.92
Based on 4,079 reviews, last reviewed 5th Apr 2026
173500% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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0%
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0%
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1%

Latest highest rating:

5

Very easy to set up, clear and easy communication Very easy to set up, clear and easy communication Reviewed on: 5th April 2026
NG's avatar
NG

Latest lowest rating:

1

Unfortunately the team couldn’t transfer Director in... Unfortunately the team couldn’t transfer Director info so you are closing my account Reviewed on: 24th March 2026
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Aiza A
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About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

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Mettle by NatWest Business Banking reviews (4079)

Good company to work with

5
Any queries are responded too quickly and comprehensively, everyone has been polite and professional and I get good interest on a free account, brilliant company Reviewed on: 18th February 2026
Gary's avatar
Gary

Amazing experience easy to use and great customer se...

5
Amazing experience easy to use and great customer service Reviewed on: 18th February 2026
Chloe N's avatar
Chloe N

Excellent banking, so straightforward and easy to us...

5
Excellent banking, so straightforward and easy to use and love the pots you can add for different things. Never had any issues and customer service has always been good when needed. Reviewed on: 18th February 2026
Tara P's avatar
Tara P

Very effcient.

5
Very effcient. Quick to solve issues Reviewed on: 18th February 2026
Simon O's avatar
Simon O

phenomenal for small business

5
A truly useful and well-featured solution for small business, in particular for micro businesses. Free cash deposits and accounting software are an amazing USP. Support quick to assist by message. Couldn't ask for more as costs elsewhere skyrocket. A rare find in today's world. Reviewed on: 18th February 2026
mark m's avatar
mark m

Mettle took on my business when other banks declined...

5
Mettle took on my business when other banks declined me due to being new to business. I am so pleased I was offered my account with Mettle because the service is second to none, the staff are amazing to deal with and the response time is so fast. This is reassuring for me to have such excellent service when any query is made. The app is really easy to use. It synchs in with my software without any glitches and I would not recommend any other business bank to anyone. Mettle are excellent Reviewed on: 18th February 2026
Pamela P's avatar
Pamela P

Excellent Banking!

5
Using my Mettle account app is extremely straightforward and it is very versatile. Reviewed on: 18th February 2026
Marcus Saunders's avatar
Marcus Saunders

BEST Online Bank

5
Always at hand should you need help so simple to use and a fantastic app. Reviewed on: 18th February 2026
Andrew S's avatar
Andrew S

Easy and intuitive platform

5
Easy platform to use. Links nicely with FreeAgent. Everything a small business needs Reviewed on: 18th February 2026
Darshan 's avatar
Darshan

Fantastic app.

5
Fantastic app. No nonsense banking and love the linked free agent app. Easy to use and no charges. This is my first business bank account and it’s been a positive experience Reviewed on: 18th February 2026
Sharon W's avatar
Sharon W

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