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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

I joined Mettle when I started my small business jou...

5
I joined Mettle when I started my small business journey. The application was easy, communication has been great and the app is really easy to use. Reviewed on: 19th March 2026
Catherine R's avatar
Catherine R

Great for simple businesses.

4
For my own self employed needs, I have found it really great. The features, the app, the service, even the free access to FreeAgent is a game changer. The reason I didn't give it full marks is because when I tried to register my other business for my property rental, my application was rejected due to a minor technicality, but no way to discuss this with a customer service rep or any means of appeal to explain, just a flat denial. Reviewed on: 19th March 2026
Sib's avatar
Sib

Really convenient way to bank.

5
Really convenient way to bank. Love the savings pots. Would definitely recommend. Reviewed on: 19th March 2026
Linguistpd's avatar
Linguistpd

I am new to my business and the mettle account has m...

5
I am new to my business and the mettle account has made it so easy for me Reviewed on: 19th March 2026
William w's avatar
William w

Easy to use, intuitive and fantastic support for tax...

5
Easy to use, intuitive and fantastic support for taxes with the linked freeagent account options Reviewed on: 19th March 2026
Tom 's avatar
Tom

It is simple to use

5
It is simple to use and comms proactively sent to me warning me of scams and updates Reviewed on: 19th March 2026
James P's avatar
James P

I love the fact it ties seamlessly into FreeAgent.

5
I love the fact it ties seamlessly into FreeAgent. The app is easy to use, and the functionality to setup pots is so simple yet allows me as a self employed person to ensure when clients pay, money is automatically diverted to a TAX fund. Simple, yet genious. Reviewed on: 19th March 2026
James M's avatar
James M

Great customer experience

5
I started a Ltd company in 2025. Mettle has been an ideal banking solution. Simple user interface that lets you do what you want quickly. Free to use and free access to FreeAgent for the accounts. Reviewed on: 19th March 2026
Ian H's avatar
Ian H

I have found The App very easy to use and in putting...

5
I have found The App very easy to use and in putting money aside to pay for bills etc. the communication from Mettle is prompt and accurate. Reviewed on: 19th March 2026
Joanna C's avatar
Joanna C

With them over 3 years, never have any problems, cus...

5
With them over 3 years, never have any problems, customer support available online, responding very quickly Reviewed on: 19th March 2026
Grzegorz 's avatar
Grzegorz

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