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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

I have found The App very easy to use and in putting...

5
I have found The App very easy to use and in putting money aside to pay for bills etc. the communication from Mettle is prompt and accurate. Reviewed on: 19th March 2026
Joanna C's avatar
Joanna C

With them over 3 years, never have any problems, cus...

5
With them over 3 years, never have any problems, customer support available online, responding very quickly Reviewed on: 19th March 2026
Grzegorz 's avatar
Grzegorz

Great service from the bank.

5
Great service from the bank. Easy to use and links in well with accountancy package Free agent. In addition the security features on the account makes it feel very secure from any issues which may occur. The savings function works well to make my business cash work for me. Reviewed on: 19th March 2026
Jason Morris's avatar
Jason Morris

Good experience all round.

5
Good experience all round. Been with Mettle since September - ease of use, no ridiculous bank charges…. a breath of fresh air! Reviewed on: 19th March 2026
Jayne E's avatar
Jayne E

Efficient and easy to use App and fast customer service

5
Great app experience for the bank and have apprecaiaed the addition of FreeAgent membership with the account which is all the more important with Making Tax Digital coming in. Only drawback for me is that ther isn't a higher interest savings area as a business customer and they don't provide an IBAN number for overseas payments Reviewed on: 19th March 2026
Fred H's avatar
Fred H

Great bank for the self employed

5
I have had nothing but a fantastic experience with mettle, since joining with my e account I have been able to grow my small business using all of its great products. I recommend the Bank to all my self employed friends.My husband and sister are now with mettle. Reviewed on: 19th March 2026
Katie R's avatar
Katie R

I've never had any issues with Mettle.

5
I've never had any issues with Mettle. App is very easy to use Reviewed on: 19th March 2026
Gary M's avatar
Gary M

We're very pleased with Mettle!

5
We're very pleased with Mettle! - We recently opened our company and we've been using Mettle for our operations, it's reliable, easy and straight forward, we've saved so much time, we find it very friendly and approachable Reviewed on: 19th March 2026
YKint's avatar
YKint

Iv just joined Mettle as my business bank It is amaz...

5
Iv just joined Mettle as my business bank It is amazing!! The online system is easy, clear, understandable and definitely makes my life easier Reviewed on: 19th March 2026
Michaela 's avatar
Michaela

Very efficient banking app for business.

5
Very efficient banking app for business. Reviewed on: 19th March 2026
Michael's avatar
Michael

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