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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

User friendly and efficient with excellent customer...

5
User friendly and efficient with excellent customer service and features. It really helps me run my business effectively and connects to digital reporting tools Reviewed on: 19th March 2026
Nick W's avatar
Nick W

Amazing experience with mettle!

5
Amazing experience with mettle! Really easy to use! Great customer support. Reviewed on: 19th March 2026
Scott A's avatar
Scott A

Easy to run business bank account.

5
Easy to run business bank account. Great app which is easy to use. Integrates well with the free add on software FreeAgent. Couldn’t be happier Reviewed on: 19th March 2026
Mandy N's avatar
Mandy N

The bank is good at sending messages if they notice...

5
The bank is good at sending messages if they notice any scammer trying to tamper with the account and blocks the transaction. I am also receiving my bank statement on time. Their customer care is fantastic. Reviewed on: 19th March 2026
OLUWAYEMISI 's avatar
OLUWAYEMISI

Amazing service and very easy to use!

5
Amazing service and very easy to use! Reviewed on: 19th March 2026
Josh B's avatar
Josh B

Always Good!

5
Never any issues, app is good and easy to navigate. When I had issues not caused by Nettle, customer service was on the case straight away. Reviewed on: 19th March 2026
Ali's avatar
Ali

Problem free business banking with great Freeagent i...

5
Problem free business banking with great Freeagent integration Reviewed on: 19th March 2026
Simon A's avatar
Simon A

Easy and Clear

4
Easy, well set out, various options suggested and clear. I have recommended to others and it has helped with self assessment tax return and I think it’s going to be very helpful for tax going digital. Reviewed on: 19th March 2026
SNS 's avatar
SNS

Ease of Use

5
The whole process with Mettle has always be straightforward & smooth with intuitive controls Reviewed on: 19th March 2026
Kyle D's avatar
Kyle D

I’ve found Mettle to be excellent

5
I’ve found Mettle to be excellent so far. It does everything I need without any hassle, and the free access to FreeAgent is a big bonus — it makes managing accounts really straightforward. The app is really easy to use, and I’ve not had any issues at all since signing up. It's a great option for small businesses. Reviewed on: 19th March 2026
David R's avatar
David R

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