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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

it was amazing ussing this the costumer supprt is ve...

5
it was amazing ussing this the costumer supprt is ver helpfull but would still be able to be a little bit quiker responce Reviewed on: 19th March 2026
Accounts We Set's avatar
Accounts We Set

So simple to use, very effective and efficient

5
So simple to use, very effective and efficient Reviewed on: 19th March 2026
Bob 's avatar
Bob

10/10 for Business

5
Amazing customer support and available systems in place to calculate your business expenses, makes life easier. Reviewed on: 19th March 2026
Jennifer C's avatar
Jennifer C

Best banking app

5
The application process was smooth and easy. The app is very easy to use and love all the features like invoicing and categoriezing transactions. Customer service is always efficient and helpful. Reviewed on: 19th March 2026
TT's avatar
TT

Mettle bank

5
The best move I made, after being with another bank for over 35 years, I was nervous about moving, but I’m so pleased I did. Reviewed on: 19th March 2026
David W's avatar
David W

Good system although not geared up so much for site...

5
Good system although not geared up so much for site contractors as most categories are for office equipment and such like Reviewed on: 19th March 2026
Kevin A's avatar
Kevin A

Highly recommended for small businesses.

5
Mettle has been amazing in supporting me with my limited company. The integration of FreeAgent and easy to use App has demystified what I thought would be a challenging part of running a business. On the rare occasions I've had to contact customer service, they have been super helpful - would highly recommend to all small business owners. Reviewed on: 19th March 2026
Rachel A's avatar
Rachel A

Mettle has been amazing from the start.

5
Mettle has been amazing from the start. Helping me to get set up, answering queries super fast, and a great ongoing service at a low price. Reviewed on: 19th March 2026
Gav F's avatar
Gav F

Love Mettle, never had an issue with anything and th...

5
Love Mettle, never had an issue with anything and their customer service team is always super helpful Reviewed on: 19th March 2026
MS's avatar
MS

Great customer service which is prompt and love the...

5
Great customer service which is prompt and love the banking app so easy to use. I would totally recommend this to my friends and family. Reviewed on: 19th March 2026
Clint H's avatar
Clint H

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