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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
Read all reviews Write a review

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

It’s very easy to use and understand.

5
It’s very easy to use and understand. I am a sole trader and the tax information is very helpful. Also, I was a victim of card fraud and their customer service helped and resolved the matter immediately. It was great service. Reviewed on: 19th March 2026
Dawn C's avatar
Dawn C

Easy, user friendly would recommend

5
Easy, user friendly would recommend Reviewed on: 19th March 2026
Shelli 's avatar
Shelli

Being part of the Nat West group, it is a sound busi...

5
Being part of the Nat West group, it is a sound business banking option. Reviewed on: 19th March 2026
Malcolm C's avatar
Malcolm C

Mettle for business account.

4
I like my Mettle account, it allows me to keep my business finances separate from my current account and also is good for the bookeeping side. Reviewed on: 19th March 2026
Joanna S's avatar
Joanna S

I love the way i can manage my businesses finances f...

5
I love the way i can manage my businesses finances from anywhere. So easy to use and the app is great. I encourage all my business friend to sign up to the Mettle account, and many have, and are as happy as i am too. Thank you and keep up the great work. Reviewed on: 19th March 2026
Michael R's avatar
Michael R

Nice and easy to use integrate with free agent which...

5
Nice and easy to use integrate with free agent which is handy customer service yes very satisfactory sorted any problems I had out within 24 hours Reviewed on: 19th March 2026
Kevin O's avatar
Kevin O

Fantastic business bank account

5
Very user friendly and cost effective. Also great that you can get accounting software too. Really helped as a small start up. Reviewed on: 19th March 2026
Elizabeth H's avatar
Elizabeth H

Very easy to use and no issues.

5
Very easy to use and no issues. making business banking easy! Reviewed on: 19th March 2026
Matt S's avatar
Matt S

All amazing. Thank you for supporting our business

5
All amazing. Thank you for supporting us Reviewed on: 19th March 2026
Theo's avatar
Theo

Can now put cash in bank fee free.

5
Can now put cash in bank fee free. Pots are very useful. Reviewed on: 19th March 2026
Jen R's avatar
Jen R

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