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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

never had an issue in 2 years of using

5
never had an issue in 2 years of using Reviewed on: 19th March 2026
Andrew S's avatar
Andrew S

Great bank

5
Very good service thanks You helped me when I was defrauded too Reviewed on: 19th March 2026
Joanna Webber's avatar
Joanna Webber

New to Mettle and I've been impressed

5
New to Mettle and I've been impressed Reviewed on: 19th March 2026
Siobhan's avatar
Siobhan

Good experience never had any problems

5
Good experience never had any problems Reviewed on: 19th March 2026
Victoria 's avatar
Victoria

Slow to open the account, but perfect since

5
It took a while to open the account, but I've had it for a few months now and am really happy with the account and functionality of the app. Reviewed on: 19th March 2026
Wayne's avatar
Wayne

Since joining Mettle it's been five star all the way.

5
Since joining Mettle it's been five star all the way. Excellent service and the accounting software is second to none. I really don't think I have ever been with a business bank providing all that I require until I discovered Mettle . Thank you Mettle and keep up the good work that you do . Reviewed on: 19th March 2026
Christopher C's avatar
Christopher C

super simple to use and fast.

5
super simple to use and fast. No unnecessary charges and integration with bookkeeping software is a great bonus. Reviewed on: 19th March 2026
Tom D's avatar
Tom D

Easy to use and upload receipts and categorisation

5
Easy to use and upload receipts and categorisation of income and expenditture Reviewed on: 19th March 2026
shar r's avatar
shar r

Great simply banking.

5
Great, simple banking with good app and easy management for small business. Accounting software is a huge plus and makes it amazing value. Reviewed on: 19th March 2026
Nathan's avatar
Nathan

Mettle plus Freeagent makes my life so much easier

5
I’ve used mettle for a few years after being recommended by my accountant. It’s so easy, straight forward, and being able to link up Freeagent (and use it for free!) has legitimately made my life SO much easier. I recommend it to all my clients & friends with small businesses. Reviewed on: 19th March 2026
Jessica P's avatar
Jessica P

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