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Mettle by NatWest: Business Banking reviews

View other Mettle by NatWest products
4.92
Based on 4,079 reviews, last reviewed 5th Apr 2026
173500% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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0%
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1%

Latest highest rating:

5

Very easy to set up, clear and easy communication Very easy to set up, clear and easy communication Reviewed on: 5th April 2026
NG's avatar
NG

Latest lowest rating:

1

Unfortunately the team couldn’t transfer Director in... Unfortunately the team couldn’t transfer Director info so you are closing my account Reviewed on: 24th March 2026
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Aiza A
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About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

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Mettle by NatWest Business Banking reviews (4079)

I never thought having a business account would be t...

5
I never thought having a business account would be this easy! The customer service is second to none and they actually care about individual small businesses. The fact that they match up with several different accounting software is incredible they really fantastic Reviewed on: 18th February 2026
Sarah L's avatar
Sarah L

simple easy bank , no hidden chargesyou can categori...

5
simple easy bank , no hidden chargesyou can categories and add slips easily Reviewed on: 18th February 2026
MR J's avatar
MR J

Great for small businesses!

5
Mettle is really great for use as a small business. It helps me categorise my payments ensuring I can keep everything orgnised for tax returns etc. The app is super easy to use and has lots of handy information on it. Reviewed on: 18th February 2026
Lottie S's avatar
Lottie S

Easy account setup, good communication. Easy.

5
Account setup was easy and I was kept informed of progress. I’ve spoken to support with queries and they have replied quickly and been very helpful. Where something I wanted to do wasn’t possible in the app they passed it to the development team for future consideration. The app itself is very easy to use, and I’ve had no problems. I also use FreeAgent and the integration is superb. Reviewed on: 18th February 2026
Jonathan H's avatar
Jonathan H

So good I recommend it to technophobes!

5
I’m a small business owner and the fact that I can bank easily in my town, where all we have is a banking hub, is fantastic. Mettle make transactions easy. I recommended it to my technophobic husband, and he has been raving about his new bank! Reviewed on: 18th February 2026
Julie H's avatar
Julie H

Banking at my fingertips - LOVE, LOVE, LOVE Mettle!

5
Banking at my fingertips - LOVE, LOVE, LOVE Mettle! Can't recommend highly enough for small businesses Reviewed on: 18th February 2026
Margaret D's avatar
Margaret D

I signed up to Mettle when I had to 'go digital' for...

4
I signed up to Mettle when I had to 'go digital' for tax records. Getting the free Freeagent accountancy software was a decider for me, it integrates perfectly with my Mettle Business account. The only thing missing is being able to accept International payments from clients. Reviewed on: 18th February 2026
Coxy's avatar
Coxy

App easy to use.

5
App easy to use. Live chat very quick. Reviewed on: 18th February 2026
Simon C's avatar
Simon C

I am a new business owner

5
As a new business owner I have found mettle to be very helpful very quick to respond having got passed initial bot response. I like the pots saving system, it’s working really well for me currently. Reviewed on: 18th February 2026
Richard Kennelly 's avatar
Richard Kennelly

Mettle is great.

5
I've been with Mettle since I started my business in 2021. It has a great app, is easy to use, and on the few occasions I've needed to contact Mettle for help, it's easy to get hold of a person rather than AI type responses. I've recommended it to others who have joined it too. Plus I get Freeagent for free for just using Mettle. Reviewed on: 18th February 2026
Edward B's avatar
Edward B

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