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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Great app and security

4
The app is really good and I have no problems with security of my money Reviewed on: 19th March 2026
Marc A's avatar
Marc A

Works well with FreeAgent making life much easier

5
Works well with FreeAgent making life much easier Reviewed on: 19th March 2026
Alex H's avatar
Alex H

Never worry about VAT and Tax again.

5
As a small business owner the ability to have money automatically assigned to pots as soon as it hit's my account is such a HUGE benefit. Ever since using Mettle my VAT and Tax is dealt with immediately. Reviewed on: 19th March 2026
Tim C's avatar
Tim C

Very convenient and easy to make transactions

5
Very convenient and easy to make transactions Reviewed on: 19th March 2026
Zhixiang Y's avatar
Zhixiang Y

Excellent and speedy service.

5
Excellent and speedy service. Even when I’ve needed help, it’s been quick and efficient. Very much like this bank. Reviewed on: 19th March 2026
Celebrant David Hill's avatar
Celebrant David Hill

Will not accept cheques.

5
Will not accept cheques. This is the only element of mettle that I think lets it down. Whilst cheques are not common place, they do still exist from HMRC for example, let alone some clients. Reviewed on: 19th March 2026
Stuart M's avatar
Stuart M

I can use the web or the app.

5
I can use the web or the app. I prefer the web for "major" transactions and the app for "minor" transactions. All seems to work well with good security and interfaces well with freeagent. Reviewed on: 19th March 2026
radiantinred 's avatar
radiantinred

The app suits my business

5
The banking app means I have the options to be at work and on top of my finances. Easy to use for invoices and balancing accounts Reviewed on: 19th March 2026
J Irlam's avatar
J Irlam

Simple no fuss business banking.

5
Simple no fuss business banking. The way it should be. Reviewed on: 19th March 2026
Kris K's avatar
Kris K

New business, clear and what was needed

5
New business, clear and what was needed Reviewed on: 19th March 2026
Kev's avatar
Kev

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