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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

No nonsense and no issues and easy to contact.

5
No nonsense and no issues and easy to contact. Love the free Freeagent accounting integration which supports my business. Fast and simple app, with money pots another useful feature. Reviewed on: 19th March 2026
TC's avatar
TC

Easy to use app works well great value trusted brand

5
Easy to use app works well great value trusted brand Reviewed on: 19th March 2026
Alan H's avatar
Alan H

Really good bank for my business.

5
Really good bank for my business. Reviewed on: 19th March 2026
CT's avatar
CT

I have only used online version of Mettle.

5
I have only used online version of Mettle. I haven’t had any need to contact Customer Service services but it’s fast and easy to use and linking with FreeAgent really helped me manage my business account. Reviewed on: 19th March 2026
T W's avatar
T W

Only issue is inability o deposit cheques

5
Only issue is inability o deposit cheques Reviewed on: 19th March 2026
edward m's avatar
edward m

I chose Mettle as it was the best value business ban...

5
I chose Mettle as it was the best value business bank account and gave me Free Agent Software so I can prepare for making tax digital. Reviewed on: 19th March 2026
Jenny H's avatar
Jenny H

Great for sole trader

5
Fantastic service, supports me in my sole trader business perfectly with ability to have saving pots and easily move money around. Acted quickly when I reported fraud too. I cannot fault Mettle. Reviewed on: 19th March 2026
Laura J's avatar
Laura J

Just as it should be

5
Everything just works - no glitches Reviewed on: 19th March 2026
Nigel P's avatar
Nigel P

Excellent experience so far.

5
Excellent experience so far. I have no issues so far Reviewed on: 19th March 2026
Saima H's avatar
Saima H

Very good service.

5
Very good service. I’m very happy with Mettle and would recommend it to anyone. Reviewed on: 19th March 2026
Gail 's avatar
Gail

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