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Mettle by NatWest: Business Banking reviews

View other Mettle by NatWest products
4.92
Based on 4,166 reviews, last reviewed 9th Apr 2026
181900% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
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5%
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Latest highest rating:

5

All as advertised, tie in with Free agent is such a... All as advertised, tie in with Free agent is such a bonus Reviewed on: 9th April 2026
David 's avatar
David

Latest lowest rating:

1

Unfortunately the team couldn’t transfer Director in... Unfortunately the team couldn’t transfer Director info so you are closing my account Reviewed on: 24th March 2026
Aiza A's avatar
Aiza A
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About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

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Mettle by NatWest Business Banking reviews (4166)

Simple and straight forward.

5
Does exactly what I need. Well laid out and easy to use. Reviewed on: 18th February 2026
Rob W's avatar
Rob W

Best online bank in uk

5
Best online business banking I do like it a lot very easy to use Reviewed on: 18th February 2026
Omar Houdaifa's avatar
Omar Houdaifa

it’s very user-friendly

5
The app is fantastic to use – it’s very user-friendly and easy to navigate. It integrates seamlessly with online accountancy software, which makes managing everything so much easier. If there are ever any issues, the team responds quickly and communication is excellent. The savings pots are especially helpful for setting aside money for tax and VAT. Overall, it’s a great all-round bank and I wouldn’t change a thing! Reviewed on: 18th February 2026
liv t's avatar
liv t

Easy to Use, good customer service

5
Easy to Use, good customer service Reviewed on: 18th February 2026
Waseem Akram's avatar
Waseem Akram

Fabulous bank to use for my business.

5
Fabulous bank to use for my business. Easy to use, free agent free of charge and also really helpful customer service. Reviewed on: 18th February 2026
Amber F's avatar
Amber F

All positive, never had any issues.

5
All positive, never had any issues. Reviewed on: 11th February 2026
Chloe H's avatar
Chloe H

Brilliant service for small businesses

4
Mettle has been one of the best business banking experiences I’ve had. The app is clean, fast, and incredibly easy to use, which makes managing day‑to‑day finances stress‑free. Features like instant notifications, simple invoicing, and automatic expense categorisation have genuinely helped me stay organised without any extra work. Support is another big highlight. The team is friendly, quick to respond, and always helpful—exactly what you want when dealing with business banking. It feels personal, not corporate. What I appreciate most is that Mettle combines the flexibility of a modern challenger app with the reassurance of being backed by NatWest. It’s reliable, transparent, and clearly designed with small businesses and sole traders in mind. Highly recommended if you want a business account that makes life easier. Reviewed on: 10th February 2026
Dominic's avatar
Dominic

Straight forward banking.

5
Straight forward banking. The app is simple to use, fees are low and transactions are instant. Reviewed on: 9th February 2026
paul j's avatar
paul j

Very quick and easy to set up, which made life so mu...

5
Very quick and easy to set up, which made life so much easier as a small business owner! Reporting is always accurate and customer service is friendly and very responsive. The app is always quick and simple to use, and the general support/updates we receive are really informative and help us stay on top of relevant financial news. Reviewed on: 8th February 2026
Emily B's avatar
Emily B

Good Banking

4
Mettle does everything that I need from a Bank, what more can anyone want? Reviewed on: 8th February 2026
Adam CS's avatar
Adam CS

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