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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Mettle has made my business banking so much easier a...

5
Mettle has made my business banking so much easier and for absolutely free thank you Reviewed on: 19th March 2026
Morena 's avatar
Morena

Stress-saving

5
I love the way I can upload receipts and cateogorise payments, so that when the end of my tax-year comes, a lot of the work is already done. Less stress! Reviewed on: 19th March 2026
Marc N's avatar
Marc N

I's just so easy!

5
I's just so easy! Works perfectly and love the POTS! Reviewed on: 19th March 2026
Louise Angus's avatar
Louise Angus

Makes running a small business really easy when it c...

5
Makes running a small business really easy when it comes to accounting. Integration with Freeagent is really slick Reviewed on: 19th March 2026
ryancormack's avatar
ryancormack

Great service which meets my needs as a small business

5
Mettle staff have always provided a professional, helpful and have resolved and issues or questions quickly. Reviewed on: 19th March 2026
Emily H's avatar
Emily H

Mettle has made making tax digital seamless.

4
Mettle has made making tax digital seamless. Reviewed on: 19th March 2026
Matt W's avatar
Matt W

Good communication & user friendly

4
There was a delay in setting up the account due to demand but communication was provided on the progress. So far the account has been user friendly. Reviewed on: 19th March 2026
SM's avatar
SM

I’ve used multiple business banking accounts and met...

5
I’ve used multiple business banking accounts and mettle has come out on top. Customer service is fantastic, banking app is efficient, rates are good and it is an all round reliable account. I also love the free link to FreeAgent and the ability to use money pots Reviewed on: 19th March 2026
Kimberley S's avatar
Kimberley S

Great - everything simple to use and good having acc...

5
Great - everything simple to use and good having accounting link too Reviewed on: 19th March 2026
Rebecca's avatar
Rebecca

Easy to use business account!

5
Mettle have a very accessible, easy to use account. It was quick and easy to set up when I needed a business account immediately. I like the different 'pots' available to separate out money I will owe in income tax and other fees. Reviewed on: 19th March 2026
Jenny C's avatar
Jenny C

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