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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

I’m self employed and have enjoyed the Mettle experi...

5
I’m self employed and have enjoyed the Mettle experience. The app is simple and intuitive to use and haven’t run into any issues. Reviewed on: 19th March 2026
Daniel B's avatar
Daniel B

Everything has been easy and accessible.

5
Everything has been easy and accessible. The app works well and helps me keep on top of things. I like being able to easily send invoices and the free link to Free Agent. Reviewed on: 19th March 2026
Lucia Capaldi's avatar
Lucia Capaldi

I love Mettle, it gives me all I need.

5
I love Mettle, it gives me all I need. I hear nightmare stories about business owners using other banks and the cost and limitations and I feel proud to bank with Mettle. Reviewed on: 19th March 2026
Ruth D's avatar
Ruth D

Rewarding experience

5
I’ve had a great experience with Mettle Bank so far. Setting up the account was completely seamless and only took a few minutes, which made getting started really easy. The integration with FreeAgent is excellent and everything syncs smoothly, saving a lot of time on bookkeeping and making it much easier to keep track of finances. Transactions are fast and clearly shown in the app, and the overall interface is very straightforward to use. For a business account, it feels very efficient and well-designed, without unnecessary complications. Overall, a really solid banking option for small businesses and freelancers, especially if you use FreeAgent for accounting. Reviewed on: 19th March 2026
Raph O's avatar
Raph O

First time business banking

5
This is my first experience of running my own business. Mettle has made business banking stress-free and easy to use Reviewed on: 19th March 2026
TSmyth's avatar
TSmyth

Transactions are so quick.

5
Transactions are so quick. Mettle is very responsive if an issue arises and really value me as a customer. Reviewed on: 19th March 2026
Jill C's avatar
Jill C

Supporting Our Business From Day One.....

4
As a start-up business in the classic vehicle transport and storage sector, choosing the right banking partner was important for us from day one. Mettle has been a straightforward and practical solution while building the business. Opening the account was quick and simple, which allowed us to get trading without the delays often associated with traditional banks. For a new business, that speed matters. The app-based banking works particularly well when you’re on the move. Instant payment notifications provide reassurance when customers settle invoices, and the ability to categorise expenses helps keep cashflow visible and organised. The integration with accounting software is also a big advantage, reducing admin time and keeping records tidy from the outset. For a start-up, keeping overheads low is crucial, and Mettle offers a clean, easy-to-use platform without unnecessary complexity. In terms of drawbacks, as a fully digital bank there is no physical branch access, which may not suit businesses that handle regular cash deposits. Some advanced lending or finance options are more limited compared to larger high street banks. Overall, for a start-up SME looking for a modern, no-nonsense business banking solution, Mettle has been a positive and efficient choice. Reviewed on: 19th March 2026
Stephen F's avatar
Stephen F

I have had a business account with Mettle since 2023...

5
I have had a business account with Mettle since 2023, I warn you that it introduces new technologies and is easy to use. Reviewed on: 19th March 2026
Zaneta S's avatar
Zaneta S

Reliable and consistent - Best banking for SME's

5
Reliable and consistent. Exactly what's required for banking. Reviewed on: 19th March 2026
Ben H's avatar
Ben H

all the help you need

5
It’s so easy to use and the support is amazing Reviewed on: 19th March 2026
Linda E's avatar
Linda E

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