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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

I love Mettle, it gives me all I need.

5
I love Mettle, it gives me all I need. I hear nightmare stories about business owners using other banks and the cost and limitations and I feel proud to bank with Mettle. Reviewed on: 19th March 2026
Ruth D's avatar
Ruth D

Rewarding experience

5
I’ve had a great experience with Mettle Bank so far. Setting up the account was completely seamless and only took a few minutes, which made getting started really easy. The integration with FreeAgent is excellent and everything syncs smoothly, saving a lot of time on bookkeeping and making it much easier to keep track of finances. Transactions are fast and clearly shown in the app, and the overall interface is very straightforward to use. For a business account, it feels very efficient and well-designed, without unnecessary complications. Overall, a really solid banking option for small businesses and freelancers, especially if you use FreeAgent for accounting. Reviewed on: 19th March 2026
Raph O's avatar
Raph O

First time business banking

5
This is my first experience of running my own business. Mettle has made business banking stress-free and easy to use Reviewed on: 19th March 2026
TSmyth's avatar
TSmyth

Transactions are so quick.

5
Transactions are so quick. Mettle is very responsive if an issue arises and really value me as a customer. Reviewed on: 19th March 2026
Jill C's avatar
Jill C

Supporting Our Business From Day One.....

4
As a start-up business in the classic vehicle transport and storage sector, choosing the right banking partner was important for us from day one. Mettle has been a straightforward and practical solution while building the business. Opening the account was quick and simple, which allowed us to get trading without the delays often associated with traditional banks. For a new business, that speed matters. The app-based banking works particularly well when you’re on the move. Instant payment notifications provide reassurance when customers settle invoices, and the ability to categorise expenses helps keep cashflow visible and organised. The integration with accounting software is also a big advantage, reducing admin time and keeping records tidy from the outset. For a start-up, keeping overheads low is crucial, and Mettle offers a clean, easy-to-use platform without unnecessary complexity. In terms of drawbacks, as a fully digital bank there is no physical branch access, which may not suit businesses that handle regular cash deposits. Some advanced lending or finance options are more limited compared to larger high street banks. Overall, for a start-up SME looking for a modern, no-nonsense business banking solution, Mettle has been a positive and efficient choice. Reviewed on: 19th March 2026
Stephen F's avatar
Stephen F

I have had a business account with Mettle since 2023...

5
I have had a business account with Mettle since 2023, I warn you that it introduces new technologies and is easy to use. Reviewed on: 19th March 2026
Zaneta S's avatar
Zaneta S

Reliable and consistent - Best banking for SME's

5
Reliable and consistent. Exactly what's required for banking. Reviewed on: 19th March 2026
Ben H's avatar
Ben H

all the help you need

5
It’s so easy to use and the support is amazing Reviewed on: 19th March 2026
Linda E's avatar
Linda E

Excellent bank and very supportive, secure and profe...

5
Excellent bank and very supportive, secure and professional Reviewed on: 19th March 2026
Vedran K's avatar
Vedran K

All good, no issues.

4
All good, no issues. Very easy to use. Reviewed on: 19th March 2026
Ste g's avatar
Ste g

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