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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

Mettle since 2021

5
I have been using Mettle since 2021, and I have been consistently impressed with their service. Whenever I encountered an issue, their team responded quickly and provided effective support. I have never experienced any disruptions in my business operations—in fact, their efficiency has helped streamline my processes even further. The only improvement I would suggest is the availability of an IBAN number. Aside from that, I am extremely satisfied with Mettle and would highly recommend their services. Reviewed on: 18th March 2026
berkan k's avatar
berkan k

Mettle banking - great choice!

5
I have found using Mettle for my business account to be really easy and clear. The online banking is user friendly. I love how there are different savings pots an automatic transfers to my pots helping me to set aside money for different things such as tax, pension etc. Reviewed on: 18th March 2026
Donna T's avatar
Donna T

Good for small businesses

5
I have had an account for a year on the recommendation of someone with a small business. The way it creates invoices is so helpful. I like the tax pot sweep. My business is tiny and non-profit making so I really appreciate that it does not charge me. Reviewed on: 18th March 2026
HM's avatar
HM

Easy to use, great interactions between accounting s...

5
Easy to use, great interactions between accounting software Reviewed on: 18th March 2026
Antonia G's avatar
Antonia G

Free, well-designed, and MTD-ready

5
It's free, user-friendly, well-designed, and not clunky like most of the old dog banks. Also comes with FreeAgent is a massive bonus as it means I can be MTD-compliant too. The only drawback is with international bank transfers, but I'm hopeful they will introduce that at some point. I love that they've significantly lowered the barrier to entry for small businesses with their (actually fair) freemium model, which makes me more than happy to pay for features I actually need (for example, international bank transfers). Reviewed on: 18th March 2026
Gabriel M's avatar
Gabriel M

I love Mettle - the 'pots' feature is awesome and so...

5
I love Mettle - the 'pots' feature is awesome and so helpful. I also appreciate how easy the app is to use and more recently the free connection to Free Agent! Reviewed on: 18th March 2026
Megan W's avatar
Megan W

Exceptional for new small business owner

5
I’m a new small business owner and the ease of the interface and functionality of Mettle is perfect and no fees. Exceptional Reviewed on: 18th March 2026
Linzi W's avatar
Linzi W

All positive experiences...

5
All positive experiences since I signed up with this free business bank account Reviewed on: 18th March 2026
C T's avatar
C T

Great service.

5
Great service , always there on chat if needed Reviewed on: 18th March 2026
HES 's avatar
HES

Amazing customer service always super helpful, very...

5
Amazing customer service always super helpful, very easy to use never had any issues Reviewed on: 18th March 2026
Katherine P's avatar
Katherine P

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