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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Simple to use and consistent, excellent service!

5
I’ve had a consistent, excellent experience with Mettle. The account is straightforward, easy to use and clearly designed with small businesses in mind. So simple to manage, which saves me time and removes a lot of the usual banking stress! What really stands out is how smooth and reliable the service is – it just works. From day‑to‑day banking to keeping on top of finances, Mettle makes things feel organised and manageable. It’s refreshing to use a bank that feels modern, practical, and genuinely supportive of business owners. Reviewed on: 18th March 2026
Kim W's avatar
Kim W

First experience with business and couldn't have gon...

5
First experience with business and couldn't have gone smoother. Every time i have needed support the customer service has been instant. Bonus is the included freeagent software. The only slight issue is paying in cheques however luckily that doesnt happen too often now. Reviewed on: 18th March 2026
KH's avatar
KH

Mettle since 2021

5
I have been using Mettle since 2021, and I have been consistently impressed with their service. Whenever I encountered an issue, their team responded quickly and provided effective support. I have never experienced any disruptions in my business operations—in fact, their efficiency has helped streamline my processes even further. The only improvement I would suggest is the availability of an IBAN number. Aside from that, I am extremely satisfied with Mettle and would highly recommend their services. Reviewed on: 18th March 2026
berkan k's avatar
berkan k

Mettle banking - great choice!

5
I have found using Mettle for my business account to be really easy and clear. The online banking is user friendly. I love how there are different savings pots an automatic transfers to my pots helping me to set aside money for different things such as tax, pension etc. Reviewed on: 18th March 2026
Donna T's avatar
Donna T

Good for small businesses

5
I have had an account for a year on the recommendation of someone with a small business. The way it creates invoices is so helpful. I like the tax pot sweep. My business is tiny and non-profit making so I really appreciate that it does not charge me. Reviewed on: 18th March 2026
HM's avatar
HM

Easy to use, great interactions between accounting s...

5
Easy to use, great interactions between accounting software Reviewed on: 18th March 2026
Antonia G's avatar
Antonia G

Free, well-designed, and MTD-ready

5
It's free, user-friendly, well-designed, and not clunky like most of the old dog banks. Also comes with FreeAgent is a massive bonus as it means I can be MTD-compliant too. The only drawback is with international bank transfers, but I'm hopeful they will introduce that at some point. I love that they've significantly lowered the barrier to entry for small businesses with their (actually fair) freemium model, which makes me more than happy to pay for features I actually need (for example, international bank transfers). Reviewed on: 18th March 2026
Gabriel M's avatar
Gabriel M

I love Mettle - the 'pots' feature is awesome and so...

5
I love Mettle - the 'pots' feature is awesome and so helpful. I also appreciate how easy the app is to use and more recently the free connection to Free Agent! Reviewed on: 18th March 2026
Megan W's avatar
Megan W

Exceptional for new small business owner

5
I’m a new small business owner and the ease of the interface and functionality of Mettle is perfect and no fees. Exceptional Reviewed on: 18th March 2026
Linzi W's avatar
Linzi W

All positive experiences...

5
All positive experiences since I signed up with this free business bank account Reviewed on: 18th March 2026
C T's avatar
C T

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