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Mettle by NatWest: Business Banking reviews

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4.92
Based on 4,166 reviews, last reviewed 9th Apr 2026
181900% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
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94%
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Latest highest rating:

5

All as advertised, tie in with Free agent is such a... All as advertised, tie in with Free agent is such a bonus Reviewed on: 9th April 2026
David 's avatar
David

Latest lowest rating:

1

Unfortunately the team couldn’t transfer Director in... Unfortunately the team couldn’t transfer Director info so you are closing my account Reviewed on: 24th March 2026
Aiza A's avatar
Aiza A
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About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

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Mettle by NatWest Business Banking reviews (4166)

Mettle is very straightforward to use and it makes i...

5
Mettle is very straightforward to use and it makes it easy to see sales and outgoings which helps you keep track of how your business is going. Reviewed on: 3rd February 2026
Faye C's avatar
Faye C

Very happy with banking system specially abroad and...

5
Very happy with banking system specially abroad and foreign exchange rates. Reviewed on: 3rd February 2026
Muhammad A's avatar
Muhammad A

Any issues i have had have been swiftly soeryed

5
Any issues i have had have been swiftly soeryed Reviewed on: 3rd February 2026
Michael B's avatar
Michael B

I love how simple banking is with Mettle.

5
I love how simple banking is with Mettle. It helps me run my small business without all the fuss and worry that banking can sometimes bring. Reviewed on: 3rd February 2026
Rebecca B's avatar
Rebecca B

Excellent and so easy to use.

5
Excellent and so easy to use. Fantastic in comparison to other major banks Reviewed on: 3rd February 2026
Matt's avatar
Matt

Perfect account for a small business

5
So easy to manage my finances for my small business with my Mettle account. I particularly love being able to create Pots to manage my cash flow for different areas of my business Reviewed on: 3rd February 2026
Megan T's avatar
Megan T

Really great app, very simple and everything just wo...

5
Really great app, very simple and everything just works. Reviewed on: 3rd February 2026
Bennett's avatar
Bennett

It is such a great bank for start ups.

5
It is such a great bank for start ups...perfect Reviewed on: 3rd February 2026
Andrew Shelton's avatar
Andrew Shelton

The best business account for sole traders.

5
The Mettle team was very quick, reassuring and helpful in stopping fraudulent transactions on my account. Reviewed on: 3rd February 2026
Jimmy 's avatar
Jimmy

Just quality customer service

5
Always (every single time) I’ve contacted them, they’ve dealt with issues swiftly, professionally and followed up to make sure I was content with the resolution. They’ve dealt with scams, transfer of accounts, statement queries with the minimum of fuss, I suspect with no small effort. Just quality customer service. Reviewed on: 3rd February 2026
Duncan E's avatar
Duncan E

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