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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
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Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

Great customer service

5
Great customer service that is easy to access via the app. Reviewed on: 18th March 2026
Jeanette R's avatar
Jeanette R

Great Business account

5
A free of charge business acct is perfect for my holiday let Reviewed on: 18th March 2026
Andrew Wilson's avatar
Andrew Wilson

Started new business and been excellent

5
Started new business and got FreeAgent which is a software that’s helps me with tax great bank Reviewed on: 18th March 2026
Jamie B's avatar
Jamie B

The business bank. In all ways

5
Someone tried to hack my account via a phone call. I put down the phone and went on the app to report it. Mettle staff sorted everything out and a new card was sent through the post quickly. Everything is efficeint with payments in and out, quickly notified of transactions. I am extremely happy with METTLE Reviewed on: 18th March 2026
Dave W's avatar
Dave W

The experience is perfect.

5
The experience is perfect.. I can do everything online and without issue! Reviewed on: 18th March 2026
Paul M's avatar
Paul M

Set up and user experience is very good.

5
Set up and user experience is very good. The app is easy to use, I've never had any issues with making or receiving payments. Reviewed on: 18th March 2026
Naomi H's avatar
Naomi H

Allways there to help when needed and give advise wh...

5
Allways there to help when needed and give advise when needed. Reviewed on: 18th March 2026
William R's avatar
William R

Best business account I've used.

5
The application process was straightforward and the account was set up within a week. The app works great and links straight to Freeagent, which is provided free of charge and all info/receipts i add to mettle transactions go onto Freeagent without having to reenter them. Its made my life really easy - would definitely recommend. Reviewed on: 18th March 2026
Adam Williams's avatar
Adam Williams

Top service

5
I’ve never had any issues so there isn’t much to tell. Have always been impressed since the day I signed up. Reviewed on: 18th March 2026
Shell L's avatar
Shell L

Positive feedback

5
I’ve been using the Mettle app for my business, and it has genuinely made managing finances so much easier. The interface is clean, intuitive, and everything feels straightforward—even when dealing with tasks that would usually feel time-consuming. I particularly value how seamless it is to track income and expenses in real time, which has really supported me in staying organised and on top of my accounts. The integration with accounting tools is a huge bonus and has taken a lot of the stress out of bookkeeping. It’s clear that the app has been designed with small business owners in mind. It saves time, reduces admin, and allows me to focus more on running my business rather than getting caught up in financial management. Overall, a reliable and efficient banking app that I would highly recommend to anyone running a small business or working for themselves. Reviewed on: 18th March 2026
Jay Cee's avatar
Jay Cee

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