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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Top service

5
I’ve never had any issues so there isn’t much to tell. Have always been impressed since the day I signed up. Reviewed on: 18th March 2026
Shell L's avatar
Shell L

Positive feedback

5
I’ve been using the Mettle app for my business, and it has genuinely made managing finances so much easier. The interface is clean, intuitive, and everything feels straightforward—even when dealing with tasks that would usually feel time-consuming. I particularly value how seamless it is to track income and expenses in real time, which has really supported me in staying organised and on top of my accounts. The integration with accounting tools is a huge bonus and has taken a lot of the stress out of bookkeeping. It’s clear that the app has been designed with small business owners in mind. It saves time, reduces admin, and allows me to focus more on running my business rather than getting caught up in financial management. Overall, a reliable and efficient banking app that I would highly recommend to anyone running a small business or working for themselves. Reviewed on: 18th March 2026
Jay Cee's avatar
Jay Cee

Mettle is very user friendly

5
Mettle is very easy to use to organise your business transactions and make payments. Everything has run smoothly since the beginning. Reviewed on: 18th March 2026
Helen BA's avatar
Helen BA

Using Mettle for two years!! as my busines...

5
I have been using Mettle for two years as my business account. It's easy, its practical. If I have an issue. I can message and I will get a reply quickly.It's very easy to transfer and pay myself each month. Receipt capture a doddle, very easy, take a pic, catalogue it, sorted. FreeAgent is free to use, when using Mettle. Reviewed on: 18th March 2026
Pet Care's avatar
Pet Care

Bank account is adequate for my needs.

5
Bank account is adequate for my needs. Reviewed on: 18th March 2026
Doreen J's avatar
Doreen J

Simple & convenient banking all on the app!

5
Simple & convenient banking all on the app! Reviewed on: 18th March 2026
Sean H's avatar
Sean H

So easy to use and does everything I need from a bank.

5
So easy to use and does everything I need from a bank. Reviewed on: 18th March 2026
Jonny S's avatar
Jonny S

Unbeatable for those starting self-employment

5
Functions perfectly, connections with freeagent are unbeatable value for anyone starting out in self-employment or a new business. Customer service has always been available to discuss any errors, generally far more receptive than usual consumer banking. For anyone starting out a business or self-employment I'd recommend every time. Reviewed on: 18th March 2026
Matthew B's avatar
Matthew B

Easy to use & navigate around

4
I have been using mettle as the account for my small business. It is a very easy to use app with a simple interface that someone can navigate effortlessly. So far the only drawback is the inna it’s to process international payments Reviewed on: 18th March 2026
Loukas A's avatar
Loukas A

Great all rounder

5
Good customer service and get to use FreeAgent Reviewed on: 18th March 2026
Luke White's avatar
Luke White

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