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Mettle by NatWest: Business Banking reviews

View other Mettle by NatWest products
4.92
Based on 4,165 reviews, last reviewed 8th Apr 2026
181800% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
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5%
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1%

Latest highest rating:

5

Very easy and friendly service. Very easy and friendly service. Step by step easy to follow Reviewed on: 8th April 2026
Nosheen 's avatar
Nosheen

Latest lowest rating:

1

Unfortunately the team couldn’t transfer Director in... Unfortunately the team couldn’t transfer Director info so you are closing my account Reviewed on: 24th March 2026
Aiza A's avatar
Aiza A
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About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

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Mettle by NatWest Business Banking reviews (4165)

Smooth experience with App

5
Great experience with App, FreeAgent software is a bonus. Reviewed on: 3rd February 2026
Hannelie P's avatar
Hannelie P

Dinosaur with tech!

5
Used for a year and very easy to navigate around… well done mettle you’ve made it very easy to use Reviewed on: 3rd February 2026
Claire's avatar
Claire

Great response and customer service

5
Great response and customer service Reviewed on: 3rd February 2026
KAREN A's avatar
KAREN A

Really honest, supportive, communicative and feel va...

5
Really honest, supportive, communicative and feel valued as a customer Reviewed on: 3rd February 2026
Waite's avatar
Waite

Highly recommend for new business users

5
Very easy to use on the app, love the automatic tax pot facility and the way it is easy to make invoices on the go. Has been a great help for my business and when I needed support it was fast. I chose mettle because I have always trusted Natwest for my banking over the years and it made sense to use mettle for setting up my own business. Reviewed on: 3rd February 2026
Alia S's avatar
Alia S

I really enjoy mettle.

5
I really enjoy mettle. it’s great for my business. Easy to set up and the little pots are perfect for separating what I need. Reviewed on: 3rd February 2026
Tia G's avatar
Tia G

Excellent

5
Very good bank and app will definitely recommend Reviewed on: 3rd February 2026
Giuseppe 's avatar
Giuseppe

Ideal for small business

5
Good safe and reliable simple to use online bank ideal for small business Reviewed on: 3rd February 2026
Richard M's avatar
Richard M

More utillity from pots

5
Very helpful being able to divide transfers into pots. I wish we could set up transfers to third parties from pots rather than having to transfer funds into the main account and then out again. Particuarly annoying as standing orders can't be set up to transfer money from individual pots. Reviewed on: 3rd February 2026
Cameron N's avatar
Cameron N

Great business account

5
Great functions and easy to use. Easy to create pots and categorise transactions Reviewed on: 3rd February 2026
Alan Daly's avatar
Alan Daly

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