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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

I would have given full marks if we were able to ope...

3
I would have given full marks if we were able to open more than one account. Reviewed on: 18th March 2026
Deep Sangar's avatar
Deep Sangar

Mettle should be the bank account of choice.

5
From the moment I accessed the website to set up my Mettle account, the account opening process was seamless and straight forward, and day-to-day account operation has been so easy; the phone app makes it easy to check balances, categorise transactions, add receipts and transaction notes and effect payments. Setting up a linked savings account is a real bonus, as is the interface with accounting software. Reviewed on: 18th March 2026
Carel's avatar
Carel

Easy to use, useful features.

5
Easy to use, useful features. Great invoicing tool, useful for MTD etc Reviewed on: 18th March 2026
Claire M's avatar
Claire M

Excellent support - I would recommend Mettle to anyone.

5
Excellent support - I would recommend Mettle to anyone. Fast and efficient. Reviewed on: 18th March 2026
Sam W's avatar
Sam W

Cannot recommend enough

5
I have recommended Mettle to many friends and family who are self employed. Their app is fantastic and so user friendly. I especially appreciate that you can have different pots with percentages of income that are filtered int them. I did attempt to use free agent with the app but found it easier to do my self assessment on my own but it’s a good feature to have. Customer service is efficient and friendly. They keep you updated on any changes promptly. The fact there are no fees unless you upgrade is a bonus especially as a small business owner. Reviewed on: 18th March 2026
C Lees's avatar
C Lees

Always been able to get good customeer service

5
Always been able to get good customeer service both from Metlle and Freeagent. Getting Freeagent for nothing is a no brainer. Reviewed on: 18th March 2026
Alan J's avatar
Alan J

As a new busines the account I found the app excelle...

5
As a new busines the account I found the app excellent and easy to use especially when it came with freeagent. Customer service is second to none and we're always very helpful. I would highly recommend. Reviewed on: 18th March 2026
Barry B's avatar
Barry B

Super easy to use as a small business.

5
Super easy to use as a small business. I particularly like the ease of setting up rules to fill savings and tax pots! Reviewed on: 18th March 2026
Ann N's avatar
Ann N

Easy to use, clear and concise!

5
Everything has been very easy to use, clear and made keeping on top of the books more manageable, much less daunting! Reviewed on: 18th March 2026
Yasmin 's avatar
Yasmin

Hassle Free Banking

5
Completely Hassle Free Completely Hassle Free Completely Hassle Free Completely Hassle Free - Had to repeat myself cos BOT didn't like short sentence Reviewed on: 18th March 2026
Mark S's avatar
Mark S

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