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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Excellent service, easy to use app

5
Excellent service, easy to use app Reviewed on: 18th March 2026
Nathan G's avatar
Nathan G

Best for business banking

5
Easy to use. Secure. Online but can interact with human if necessary. Reviewed on: 18th March 2026
Jill J's avatar
Jill J

I would have given full marks if we were able to ope...

3
I would have given full marks if we were able to open more than one account. Reviewed on: 18th March 2026
Deep Sangar's avatar
Deep Sangar

Mettle should be the bank account of choice.

5
From the moment I accessed the website to set up my Mettle account, the account opening process was seamless and straight forward, and day-to-day account operation has been so easy; the phone app makes it easy to check balances, categorise transactions, add receipts and transaction notes and effect payments. Setting up a linked savings account is a real bonus, as is the interface with accounting software. Reviewed on: 18th March 2026
Carel's avatar
Carel

Easy to use, useful features.

5
Easy to use, useful features. Great invoicing tool, useful for MTD etc Reviewed on: 18th March 2026
Claire M's avatar
Claire M

Excellent support - I would recommend Mettle to anyone.

5
Excellent support - I would recommend Mettle to anyone. Fast and efficient. Reviewed on: 18th March 2026
Sam W's avatar
Sam W

Cannot recommend enough

5
I have recommended Mettle to many friends and family who are self employed. Their app is fantastic and so user friendly. I especially appreciate that you can have different pots with percentages of income that are filtered int them. I did attempt to use free agent with the app but found it easier to do my self assessment on my own but it’s a good feature to have. Customer service is efficient and friendly. They keep you updated on any changes promptly. The fact there are no fees unless you upgrade is a bonus especially as a small business owner. Reviewed on: 18th March 2026
C Lees's avatar
C Lees

Always been able to get good customeer service

5
Always been able to get good customeer service both from Metlle and Freeagent. Getting Freeagent for nothing is a no brainer. Reviewed on: 18th March 2026
Alan J's avatar
Alan J

As a new busines the account I found the app excelle...

5
As a new busines the account I found the app excellent and easy to use especially when it came with freeagent. Customer service is second to none and we're always very helpful. I would highly recommend. Reviewed on: 18th March 2026
Barry B's avatar
Barry B

Super easy to use as a small business.

5
Super easy to use as a small business. I particularly like the ease of setting up rules to fill savings and tax pots! Reviewed on: 18th March 2026
Ann N's avatar
Ann N

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