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Mettle by NatWest: Business Banking reviews

View other Mettle by NatWest products
4.92
Based on 4,164 reviews, last reviewed 8th Apr 2026
181700% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
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Latest highest rating:

5

Easy to use App with loads of valuable features Easy to use App with loads of valuable features that I didn't realise I needed until I discovered them. I have no complaints :) Reviewed on: 8th April 2026
Susan K's avatar
Susan K

Latest lowest rating:

1

Unfortunately the team couldn’t transfer Director in... Unfortunately the team couldn’t transfer Director info so you are closing my account Reviewed on: 24th March 2026
Aiza A's avatar
Aiza A
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About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

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Mettle by NatWest Business Banking reviews (4164)

Easy British banking at its best

5
Easy British banking at its best Reviewed on: 3rd February 2026
Kieren s's avatar
Kieren s

I really like how easy Mettle is to use.

5
I really like how easy Mettle is to use. There is a helpful interface and the integration with FreeAgent is great. I have no trouble uploading receipts for expenses and there is a good system for savings pots, etc. I seamlessly do invoices, etc. It's just easy and convenient for what I need. Only drawback is not allowing international transfers. Reviewed on: 3rd February 2026
LP's avatar
LP

App is so easy to use.

5
App is so easy to use. Never had any issues with my account Reviewed on: 3rd February 2026
Jo 's avatar
Jo

A brilliant online banking product perfect for sole...

5
A brilliant online banking product perfect for sole traders. Easy to use and integrate with FreeAgent. Reviewed on: 3rd February 2026
Rachel's avatar
Rachel

Easy to use the app and very efficient service

5
Easy to use the app and very efficient service Reviewed on: 3rd February 2026
Sharon S's avatar
Sharon S

Perfect small business bank account

5
It’s a great bank for a small business like me and the FreeAgent integration has made my work so much easier Reviewed on: 3rd February 2026
Marcia V's avatar
Marcia V

Brilliant service and features

5
I have needed to contact customer services a couple of times and the staff have been very quick to respond and do everything they can to rectify the issues. The app has great features for assigning specific categories to transactions. As well as attach receipts/ photos to them too. The ability to create and send out invoices is great and easy to do. All in all I think they provide a top class service to me as a business. Reviewed on: 3rd February 2026
Angela Young's avatar
Angela Young

Works great and very user friendly

4
Works great and very user friendly Reviewed on: 3rd February 2026
Elizabeth M's avatar
Elizabeth M

Business finance made simple

5
So easy to use, very visual, and feeds directly into FreeAgent, so it makes running my business that much clearer. I always thought finances were my weakest point, but the right bank, app, and software has made things much more simple. Reviewed on: 3rd February 2026
Caroline B's avatar
Caroline B

Mettle have been great from the start.

5
Mettle have been great from the start. Perfect for my small business. on the couple of occasions I’ve had questions they had been quick to answer and resolve. just brilliant. Reviewed on: 3rd February 2026
Helen o's avatar
Helen o

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