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Mettle by NatWest: Business banking reviews

4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Easy to use, clear and concise!

5
Everything has been very easy to use, clear and made keeping on top of the books more manageable, much less daunting! Reviewed on: 18th March 2026

Hassle Free Banking

5
Completely Hassle Free Completely Hassle Free Completely Hassle Free Completely Hassle Free - Had to repeat myself cos BOT didn't like short sentence Reviewed on: 18th March 2026

Brilliant account, easy to use app.

5
The bank account is brilliant, the app is easy to use and the customer service is first class. I've never had any issues with my online banking. Reviewed on: 18th March 2026

Its the best i have banked with .

5
Its the best i have banked with . Reviewed on: 18th March 2026

First time business banking

5
After starting a new business 2 years ago I looked at meany banks, but for many reasons METTLE stood out to me by a mile and so far they have not let me down Reviewed on: 18th March 2026

Just been really great

5
Just been really easy to setup and run - the customer service team are very helpful and friendly. Been great to use as a small business. Reviewed on: 18th March 2026

Faultless such a help with setting up my business

5
Faultless such a help with setting up my business Reviewed on: 18th March 2026

Very straightforward to use with the added bonus of...

5
Very straightforward to use with the added bonus of a free link to the Freeagent accounts system. Reviewed on: 18th March 2026

Efficient, no nonsense, communicate well

5
Efficient, no nonsense, communicate well Reviewed on: 18th March 2026

Mettle is 100 gold star!

5
Mettle , coupled with free agent was recommended to us by our accountant. The simplicity and security is great and ability to extract and use management information and data assists my business greatly Reviewed on: 18th March 2026

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