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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Customer support is very very good!

5
I've been an account holder for 4+ years and have recommended two people to sign up, one of whom now has a business account with Mettle. The customer support and account help on the whole is very very good, and the bank account fulfils my purposes. Reviewed on: 18th February 2026
Krish N's avatar
Krish N

Best bank ever very eas highly recommend

5
Best bank ever very easy to use highly recommend Reviewed on: 18th February 2026
Daniel 's avatar
Daniel

Bank hassle free

5
Like other banks but even better because there is no physical building as everything I did online. Reviewed on: 18th February 2026
Anonymous's avatar
Anonymous

I love mettle

5
The app is easy and intuitive to use the invoice generator by the app is great Reviewed on: 18th February 2026
Francesco's avatar
Francesco

Good company to work with

5
Any queries are responded too quickly and comprehensively, everyone has been polite and professional and I get good interest on a free account, brilliant company Reviewed on: 18th February 2026
Gary's avatar
Gary

Amazing experience easy to use and great customer se...

5
Amazing experience easy to use and great customer service Reviewed on: 18th February 2026
Chloe N's avatar
Chloe N

Excellent banking, so straightforward and easy to us...

5
Excellent banking, so straightforward and easy to use and love the pots you can add for different things. Never had any issues and customer service has always been good when needed. Reviewed on: 18th February 2026
Tara P's avatar
Tara P

Very effcient.

5
Very effcient. Quick to solve issues Reviewed on: 18th February 2026
Simon O's avatar
Simon O

phenomenal for small business

5
A truly useful and well-featured solution for small business, in particular for micro businesses. Free cash deposits and accounting software are an amazing USP. Support quick to assist by message. Couldn't ask for more as costs elsewhere skyrocket. A rare find in today's world. Reviewed on: 18th February 2026
mark m's avatar
mark m

Mettle took on my business when other banks declined...

5
Mettle took on my business when other banks declined me due to being new to business. I am so pleased I was offered my account with Mettle because the service is second to none, the staff are amazing to deal with and the response time is so fast. This is reassuring for me to have such excellent service when any query is made. The app is really easy to use. It synchs in with my software without any glitches and I would not recommend any other business bank to anyone. Mettle are excellent Reviewed on: 18th February 2026
Pamela P's avatar
Pamela P

Review Mettle by NatWest: Business banking now

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