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Mettle by NatWest: Business Banking reviews

View other Mettle by NatWest products
4.92
Based on 4,078 reviews, last reviewed 5th Apr 2026
173400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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0%
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1%

Latest highest rating:

5

I’m reasonably new to Mettle, however I like the way... I’m reasonably new to Mettle, however I like the way the app works and the response time you get when writing a message. Reviewed on: 5th April 2026
Andrew J's avatar
Andrew J

Latest lowest rating:

1

Unfortunately the team couldn’t transfer Director in... Unfortunately the team couldn’t transfer Director info so you are closing my account Reviewed on: 24th March 2026
Aiza A's avatar
Aiza A
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About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

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Mettle by NatWest Business Banking reviews (4078)

I find Mettle easy and straightforward to deal with

5
I find Mettle easy to deal with, straightforward and I trust them. Reviewed on: 13th April 2025
Mrs Hill's avatar
Mrs Hill

Seamless set up and great functionality.

5
Seamless set up and great functionality. Reviewed on: 13th April 2025
Sarah D's avatar
Sarah D

I have found Mettle to be ultra efficient.

5
I have found Mettle to be ultra efficient. They are always there to help and answer questions. I know they have made my job ergo my life much easier. So thank you Mettle. Reviewed on: 13th April 2025
Colin Langford's avatar
Colin Langford

Absolutely fantastic.

5
Absolutely fantastic. Ease of access, layout is intuitive, excellent response to enquiries, absolutely brilliant customer service. Reviewed on: 13th April 2025
Harry L's avatar
Harry L

Easy to set up my account and send invoices.

4
Easy to set up my account and send invoices. And it's free to use. Reviewed on: 13th April 2025
Simon M's avatar
Simon M

Best out there

5
My main UK account for income received from my UK customers and clients. Reviewed on: 13th April 2025
Shafiq A's avatar
Shafiq A

Easy, straight forward banking that can’t go wrong.

5
Easy, straight forward banking that can’t go wrong. Couldn’t fault it. Reviewed on: 12th April 2025
Reena's avatar
Reena

Fantastic! Never experienced an issue

5
I have been using Mettle for 3 years and have never experienced a single issue. It’s so easy to use, i can set up pots, easily share my payment details, categorise transactions and receipts. I have never had to use it, but there is also a help section. I also receive notifications when work is scheduled on the site etc. Reviewed on: 12th April 2025
Michelle L's avatar
Michelle L

Great app, intuitive and easy to use

5
I'm a minimal user of Mettle for finances but I would say they have taken every other app and improved on it. I love that it's connected to Free Agent. It makes my life much easier. It works so well that I've never had to contact customer service which is an achievement in itself. Reviewed on: 12th April 2025
Michelle B's avatar
Michelle B

No mess, no fuss banking.

5
Never had any problems - whenever I’ve had questions, or a problem, I’ve popped online, and had my issue solved really fast. The app is easy to use, and works great. Integrated with FreeAgent, and works a treat. I’ve lost my card, and the new one arrived within a couple of days. Reviewed on: 12th April 2025
Francois vdM 's avatar
Francois vdM

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