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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

I signed up to Mettle when I had to 'go digital' for...

4
I signed up to Mettle when I had to 'go digital' for tax records. Getting the free Freeagent accountancy software was a decider for me, it integrates perfectly with my Mettle Business account. The only thing missing is being able to accept International payments from clients. Reviewed on: 18th February 2026
Coxy's avatar
Coxy

App easy to use.

5
App easy to use. Live chat very quick. Reviewed on: 18th February 2026
Simon C's avatar
Simon C

I am a new business owner

5
As a new business owner I have found mettle to be very helpful very quick to respond having got passed initial bot response. I like the pots saving system, it’s working really well for me currently. Reviewed on: 18th February 2026
Richard Kennelly 's avatar
Richard Kennelly

Mettle is great.

5
I've been with Mettle since I started my business in 2021. It has a great app, is easy to use, and on the few occasions I've needed to contact Mettle for help, it's easy to get hold of a person rather than AI type responses. I've recommended it to others who have joined it too. Plus I get Freeagent for free for just using Mettle. Reviewed on: 18th February 2026
Edward B's avatar
Edward B

Mettle is the best business account I ever had.

5
Mettle is the best business account I ever had. I really recommended Reviewed on: 18th February 2026
George Ivan's avatar
George Ivan

Mettle with Freeagent

5
Mettle is great business banking service overall. I also use Freeagent which integrates with Mettle. My only gripe is that the Freeagent can take along time to recognise transitions in Mettle. Reviewed on: 18th February 2026
Mark's avatar
Mark

Mettle Bank Quality Rating

5
the transactions are always smooth and when there is an issue, the in app message service is very fast and always resolve any concerns I may have. Reviewed on: 18th February 2026
Shabir Y's avatar
Shabir Y

Very happy customer

5
Mettle was recommended to me by a friend and after a few small issues I’ve found the business account to be the best I’ve had. Really pleased with the account and I’ll be staying with Mettle for good - thank you Mettle! Reviewed on: 18th February 2026
Simon Roome's avatar
Simon Roome

Easy and simple business banking.

5
Easy and simple business banking. App and website is easy to navigate and works. Reviewed on: 18th February 2026
Jacobus B's avatar
Jacobus B

Excellent service

5
Had no problems with the account easy to use and understand. My only dealing with customer services regarding a potential fraud issue was dealt with immediately Reviewed on: 18th February 2026
Kerry Teal's avatar
Kerry Teal

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