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Mettle by NatWest: Business banking reviews

4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

Perfect - really easy to use and useful features

5
Perfect - really easy to use and useful features Reviewed on: 18th February 2026

Easy/Prompt and SMART.

5
Easy to set up, prompt responses from customer services. Loads of extra ways to save using lots of money. Such a great account. Reviewed on: 18th February 2026

I never thought having a business account would be t...

5
I never thought having a business account would be this easy! The customer service is second to none and they actually care about individual small businesses. The fact that they match up with several different accounting software is incredible they really fantastic Reviewed on: 18th February 2026

simple easy bank , no hidden chargesyou can categori...

5
simple easy bank , no hidden chargesyou can categories and add slips easily Reviewed on: 18th February 2026

Great for small businesses!

5
Mettle is really great for use as a small business. It helps me categorise my payments ensuring I can keep everything orgnised for tax returns etc. The app is super easy to use and has lots of handy information on it. Reviewed on: 18th February 2026

Easy account setup, good communication. Easy.

5
Account setup was easy and I was kept informed of progress. I’ve spoken to support with queries and they have replied quickly and been very helpful. Where something I wanted to do wasn’t possible in the app they passed it to the development team for future consideration. The app itself is very easy to use, and I’ve had no problems. I also use FreeAgent and the integration is superb. Reviewed on: 18th February 2026

So good I recommend it to technophobes!

5
I’m a small business owner and the fact that I can bank easily in my town, where all we have is a banking hub, is fantastic. Mettle make transactions easy. I recommended it to my technophobic husband, and he has been raving about his new bank! Reviewed on: 18th February 2026

Banking at my fingertips - LOVE, LOVE, LOVE Mettle!

5
Banking at my fingertips - LOVE, LOVE, LOVE Mettle! Can't recommend highly enough for small businesses Reviewed on: 18th February 2026

I signed up to Mettle when I had to 'go digital' for...

4
I signed up to Mettle when I had to 'go digital' for tax records. Getting the free Freeagent accountancy software was a decider for me, it integrates perfectly with my Mettle Business account. The only thing missing is being able to accept International payments from clients. Reviewed on: 18th February 2026

App easy to use.

5
App easy to use. Live chat very quick. Reviewed on: 18th February 2026

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