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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Serve Well bank

5
I have been using Mettle for more than two years for my business bank account. Their service is consistently outstanding, exceeding my expectations every time. “I was completely impressed with their professionalism and customer service.” Reviewed on: 18th February 2026
N Vasa's avatar
N Vasa

Just no fuss easy to use , kept in touch with update...

5
Just no fuss easy to use , kept in touch with updates etc Reviewed on: 18th February 2026
Paul hooper's avatar
Paul hooper

Perfect - really easy to use and useful features

5
Perfect - really easy to use and useful features Reviewed on: 18th February 2026
sara m's avatar
sara m

Easy/Prompt and SMART.

5
Easy to set up, prompt responses from customer services. Loads of extra ways to save using lots of money. Such a great account. Reviewed on: 18th February 2026
Diesel 's avatar
Diesel

I never thought having a business account would be t...

5
I never thought having a business account would be this easy! The customer service is second to none and they actually care about individual small businesses. The fact that they match up with several different accounting software is incredible they really fantastic Reviewed on: 18th February 2026
Sarah L's avatar
Sarah L

simple easy bank , no hidden chargesyou can categori...

5
simple easy bank , no hidden chargesyou can categories and add slips easily Reviewed on: 18th February 2026
MR J's avatar
MR J

Great for small businesses!

5
Mettle is really great for use as a small business. It helps me categorise my payments ensuring I can keep everything orgnised for tax returns etc. The app is super easy to use and has lots of handy information on it. Reviewed on: 18th February 2026
Lottie S's avatar
Lottie S

Easy account setup, good communication. Easy.

5
Account setup was easy and I was kept informed of progress. I’ve spoken to support with queries and they have replied quickly and been very helpful. Where something I wanted to do wasn’t possible in the app they passed it to the development team for future consideration. The app itself is very easy to use, and I’ve had no problems. I also use FreeAgent and the integration is superb. Reviewed on: 18th February 2026
Jonathan H's avatar
Jonathan H

So good I recommend it to technophobes!

5
I’m a small business owner and the fact that I can bank easily in my town, where all we have is a banking hub, is fantastic. Mettle make transactions easy. I recommended it to my technophobic husband, and he has been raving about his new bank! Reviewed on: 18th February 2026
Julie H's avatar
Julie H

Banking at my fingertips - LOVE, LOVE, LOVE Mettle!

5
Banking at my fingertips - LOVE, LOVE, LOVE Mettle! Can't recommend highly enough for small businesses Reviewed on: 18th February 2026
Margaret D's avatar
Margaret D

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