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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Fantastic business app and perfect for small businesses

5
Fantastic business app and perfect for doing tax returns as a small business. Super easy to log expenses and earnings, saves so much money compared to going with competitors like quickbooks. App is very user friendly, customer service is excellent as you can quickly talk to a real person bar some stupid AI robot nonsense unlike what other providers are trying to push on consumers right now! The whole process makes it a breeze to talk to my accountants during tax time. Would highly highly recommend if you run a small business/side hustle. Reviewed on: 18th February 2026
James's avatar
James

Simple business banking.

5
Simple business banking. No monthly fee. Straight forward no frills account Reviewed on: 18th February 2026
Naveed c's avatar
Naveed c

Mettle is very friendly and helpful bank

5
Mettle is very friendly and helpful bank Reviewed on: 18th February 2026
Ayse BAGCI 's avatar
Ayse BAGCI

Perfect banking app for small businesses

5
Easy to use. Great functionality. The pots are useful and the access to free agent is great. I use the invoicing function which is straightforward. Reviewed on: 18th February 2026
Commer Coffee's avatar
Commer Coffee

I have been using Mettle for my business banking, an...

5
I have been using Mettle for my business banking, and the experience has been outstanding from the start. The app is intuitive, easy to navigate, and makes managing finances simple and efficient. Everything from setting up the account to daily transactions has been smooth and hassle-free. What stands out most is the real-time notifications and the clear overview of spending, which helps me stay on top of my business finances. The ability to categorize expenses and generate useful insights has saved me valuable time. Reviewed on: 18th February 2026
Krishnakumar L's avatar
Krishnakumar L

It is a good app and easy yo use.

4
It is a good app and easy yo use. Reviewed on: 18th February 2026
Anees H's avatar
Anees H

Always found Mettle simple to deal with with zero do...

5
Always found Mettle simple to deal with with zero downtime on app Reviewed on: 18th February 2026
John R's avatar
John R

When ever I have had any issues they have been quick...

5
When ever I have had any issues they have been quick to help Reviewed on: 18th February 2026
Sarah J's avatar
Sarah J

10/10 banking

5
I've been using mettle since 2024 and it's been an absolute doddle. I have recommended to friends about how impressed I've been with mettle since opening the account. They take security seriously after a suspicious transaction they froze my account and replaced my card within matter of days. The app is fantastic and very easy to navigate and with access to free agent I couldnt be happier Reviewed on: 18th February 2026
Michael's avatar
Michael

Great all round everything you need with this account

5
Great all round everything you need with this account Reviewed on: 18th February 2026
philip p's avatar
philip p

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