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Mettle by NatWest: Business Banking reviews

View other Mettle by NatWest products
4.92
Based on 4,079 reviews, last reviewed 5th Apr 2026
173500% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%

Latest highest rating:

5

Very easy to set up, clear and easy communication Very easy to set up, clear and easy communication Reviewed on: 5th April 2026
NG's avatar
NG

Latest lowest rating:

1

Unfortunately the team couldn’t transfer Director in... Unfortunately the team couldn’t transfer Director info so you are closing my account Reviewed on: 24th March 2026
Aiza A's avatar
Aiza A
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About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

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Mettle by NatWest Business Banking reviews (4079)

Very easy to set up after my initial reservations.

4
Very easy to set up after my initial reservations. Reviewed on: 11th April 2025
Carel's avatar
Carel

Very easy to pay cash into post office for small bus...

5
Very easy to pay cash into post office for small business’s Reviewed on: 11th April 2025
Dorothy R's avatar
Dorothy R

Really good all round service

5
Really good all round service and perfect for my small business. Especially access to link to free agent for free Reviewed on: 11th April 2025
Tim 's avatar
Tim

5 STAR PRODUCT!

5
I've been using my Mettle online business account for a while now, and I couldn't be more impressed. The setup was quick and seamless, and the app is incredibly user-friendly. Everything from invoicing to expense tracking is simple and intuitive, perfect for managing my business finances on the go. Customer support has also been top notch, responsive, helpful, and genuinely invested in solving any queries. I especially appreciate the real-time notifications and the ability to categorise transactions effortlessly, which makes bookkeeping so much easier. Mettle has truly taken the stress out of business banking. Highly recommended for any small business owner or freelancer looking for a modern, efficient solution! Reviewed on: 11th April 2025
Luke's avatar
Luke

mettle puts the steel in my business

5
So easy to use saves me time and effort Reviewed on: 11th April 2025
SDCS's avatar
SDCS

A Reliable Partner for Small Business Banking

5
As a business owner with Upper Floor Properties Ltd, I have found Mettle Bank to be more than just a banking provider, they have genuinely supported my business journey. Their tax calculation features have been incredibly helpful in managing our finances efficiently, and they even helped us recover a rogue subscription payment that was mistakenly made. The customer service is excellent, responsive, transparent, and supportive. Mettle Bank isn’t just a bank; it feels like a partner in our growth. I would happily recommend them to any small business looking for smart, modern banking with a personal touch. Reviewed on: 11th April 2025
Adeniyi O's avatar
Adeniyi O

No other Bank does free Business Banking for life.

5
No other Bank does free Business Banking for life. Yeah, the top 4 may be top because they have more branches but their banking is only free for 12-24 months whereas it’s completely free for ever with Mettle and you also get free accounting software too! Mettle is number one for Business. If you don’t do Mettle then you’re doing plastic and we all know plastic isn’t good in the long run! Reviewed on: 11th April 2025
Eudoxus's avatar
Eudoxus

Simple and easy user interface that's common sense

5
Simple and easy user interface that's common sense Reviewed on: 10th April 2025
GARMH's avatar
GARMH

Very good company

5
I think they are very good, not had any problems but the few questions ive had they have dealt with very quickly, and the app is easy to use too. Reviewed on: 10th April 2025
Jamie L's avatar
Jamie L

excellent functionality for small businesses

5
I really value the mettle app's functionality for small businesses and that it is free. Everything I need is just a button away for payments and the ability to move money into different pots makes managing different expenditure much easier Reviewed on: 10th April 2025
Alexander R's avatar
Alexander R

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