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Mettle: Business Banking reviews

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4.91
Based on 2,242 reviews, last reviewed 30th Jun 2025
99% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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Latest highest rating:

5

still recommending mettle to colleagues after 2 years very easy to use the app, and when I've experienced an issue (such as trying to pay for parking and it not working with my mettle card) I've received ... Read more Reviewed on: 30th June 2025
Emily H's avatar
Emily H

Latest lowest rating:

1

Terrible from the start, and it continued... Terrible from the start. Promised a 2-3 day onboarding but no... it took about 8 days, which felt like they could have been more open and upfront from... Read more Reviewed on: 22nd April 2025
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Dremly
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About this product

Mettle offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

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Mettle Business Banking reviews (2242)

Really easy to use.

5
Really easy to use.Quick easy cash deposits too I love this app.I really like the pots as it helps to save for things for the future and things for the builness too. Adding receipts is so easy and uploading photos is simple.I have had no problems with the app it is fantastic. Reviewed on: 18th March 2025
Nicola R's avatar
Nicola R

Love the Mettle App and service, so easy to use.

5
Love the Mettle App and service, so easy to use. Reviewed on: 18th March 2025
Craig S's avatar
Craig S

Very easy to use, and good online comms when support...

5
Very easy to use, and good online comms when support is required. Reviewed on: 18th March 2025
jaime janali's avatar
jaime janali

Mettle: Reliable, but Needs a Refresh

5
Mettle Banking Review I’ve had a reasonable experience with Mettle so far—the service is reliable, and the core features do what they need to. However, there’s definitely room for improvement, particularly in customer experience, which could be more responsive and intuitive. The app itself feels a little pedestrian compared to more advanced fintech offerings; an update with improved functionality and a smoother user experience would be a welcome step forward. Overall, a solid option, but with some refinements, it could be much better. Reviewed on: 18th March 2025
Simon Esner's avatar
Simon Esner

Feature filled free business banking with excellent...

5
Feature filled free business banking with excellent customer support - what’s not to love! Reviewed on: 18th March 2025
Lucy K's avatar
Lucy K

Mettle is easy to use, clear and quick. First Rate!

5
Mettle is easy to use, clear and quick. The responses to questions is fast and feels like they really want to help. Reviewed on: 18th March 2025
John K's avatar
John K

Great customer service & app.

5
Always there,very helpful. Great advice if they cannot solve problems themselves. Easy to understand app, plenty options to help with your money. Reviewed on: 18th March 2025
Karen B's avatar
Karen B

Mettle is quick and efficient

5
Mettle is quick, efficient and mostly provides good records as a basis for accounting. Reviewed on: 18th March 2025
hakfort's avatar
hakfort

Easy To Use!

5
Used Mettle for a few years now and have had no issues with them, never had any issues with payments or anything so would recommend. Easy to use and regularly updated via email with any changes to the app/features. Also easy to set up and get underway! Reviewed on: 18th March 2025
Jack's avatar
Jack

Excellent Customer Service

5
Everytime I have needed to contact customer services they have responded in excellent time and helped me resolve my query. Reviewed on: 18th March 2025
Ben's avatar
Ben

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