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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

The only negative is the ridiculously low amount of...

4
The only negative is the ridiculously low amount of cash you can deposit daily, monthly or yearly Reviewed on: 18th February 2026
Timothy Cooper 's avatar
Timothy Cooper

Switched over in 2025 , great way to work with your...

5
Switched over in 2025 , great way to work with your finances on the go Reviewed on: 18th February 2026
Richard Mark Goddard's avatar
Richard Mark Goddard

The app is so easy to use.

5
The app is so easy to use. Everything is at your fingertips, I wouldn't bank with anyone else. Reviewed on: 18th February 2026
Nick M's avatar
Nick M

Outstanding Customer Service

5
Everytime I have needed to contact customer services it has been nothing minutes and the operator has always been helpful and prompt. I have always been kept upto date with any app maintenance and disruptions to service, however this hasn't happened often. Reviewed on: 18th February 2026
Ben's avatar
Ben

So simple and intuitive with polite customer support.

5
So simple and intuitive with polite customer support. Reviewed on: 18th February 2026
Kitty's avatar
Kitty

Excellent bank and always on hand to lend support.

5
Been using Mettle as my business bank since I started my business in 2025. Whenever I've needed help or support, they've always been there to help. Much better than the high street banks who only ever appear to be interested in your money - and not your business. I wouldn't hesitate to recommend them thus far. Excellent since day one! Reviewed on: 18th February 2026
Mark C's avatar
Mark C

Great all year round never have a problem customer s...

5
Great all year round never have a problem customer service is amazing Reviewed on: 18th February 2026
Scott White's avatar
Scott White

Great free banking app for businesses.

5
Great free banking app for businesses. Invoices included which makes keeping track of all expenses and income so easy! Able to connect to free agent(which I’m not so comfortable with yet) but a great service. Clear to track on mobile and online along with automated messages for emails. All round amazing app provided by NatWest which gives the piece of mind from one of the larger banks Reviewed on: 18th February 2026
Alex M's avatar
Alex M

You won't find a better business banking provider!

5
Excellent service, really helpful & friendly whenever I need them on chat. Helped me put brilliantly when I had a fraudulent business let me down. Mettle talked me through the process & it was sorted. App is easy to use and is a lovely interface to look at. I wouldn't hesitate to recommend them & I don't plan on going anywhere else. Thank you guys! (Thumbs up) Reviewed on: 18th February 2026
Su 's avatar
Su

Simple & efficient cost effective

5
Simple & efficient cost effective Reviewed on: 18th February 2026
Adam e's avatar
Adam e

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